Red Wing Regional Job Fair

Client Service Representative

Lakeville, Minnesota (US)
Feb 11, 2019

The Client Services Representative responsibilities are: Ensuring positive customer experiences, resolving customer requests, problems, orders and technical issues. This position reports to the Customer Solutions Manager. 

Primary Responsibilities:
• Develop and maintain positive customer relationships.
• Properly document all customer correspondence.
• Respond promptly to all customer calls, voicemails, chats, and e-mails.
• Work extensively with customers to resolve requests, problems, orders, and technical issues in an effort to retain our customers’ service and relationship.
• Ability to personalize interactions with customers, while using a positive approach, and set appropriate expectations to resolve conflict. 
• Empowered to resolve customer issues promptly and accurately in a manner that will promote customer loyalty.
• Demonstrate sound judgment and decision-making abilities.
• Maintain a professional demeanor, attitude, and appearance.
• Promote a positive and professional work environment.
• Accepts coaching and feedback and takes necessary steps to improve performance through commitment to learning and growth.
• Maintain up to date knowledge of all provided products and services.
• Communicate effectively and work collaboratively with all business units.
• Must preserve company assets by acknowledging and adhering to company policies.
• Proficient in utilizing internal online applications.


• Self-starter/motivator that demonstrates strong work ethic.
• Ability to interact competently and professionally with customers and other business units.
• Ability to work in a team environment with a positive attitude.
• Eager to take initiative to deliver a remarkable customer experience.
• Ability to interpret all reports and information provided to the customer.

•Typing – 34-50 WPM
•Microsoft Office – Intermediate 
•Microsoft Outlook – Intermediate 
•Microsoft Internet Explorer – Intermediate 
•PC – Basic 

** All candidates must have a High School diploma.   If interested, please contact the Lakeville office at 952-469-5050,   or email your resume to

Apply for Client Service Representative

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from JobsHQ by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on JobsHQ you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs