Cake Decorator

Responsibilities

The purpose of this position is to provide excellent quality bakery products that meet the customer's needs, ensure customer satisfaction and provide a positive shopping experience for the customer.

Assists customers during their shopping experience

• Greet, Offer, & Thank all customers
• Process customer orders properly
• Answer customer questions
• Provide product sampling and suggestive selling
• Bring customers to the location of product
• Assist with product substitutions

Functional Requirement:

• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (intercom, telephone)
• Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

Maintaining proper inventory levels on the sales floor

• Prepare and decorate bakery products
• Ensure consistent quality and accuracy in decorating
• Ensures correct placement of product
• Rotates and discards product following Hornbacher's policy
• Handles product carefully to avoid damage
• Follows safe food handling and preparation processes
• Builds and maintains product displays
• Maintains proper records as assigned by the Supervisor
• Accurately packages, labels and prices all product
• Ensure a variety of product is prepared for maximum sales potential
• Ensures adequate quantities of product and decorating supplies

Functional Requirement:

• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (pallet jack, box cutter, Telzon, step ladder, knives, automatic wrapper, scales, labeling machine)
• May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
• Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

Maintaining a neat and organized store appearance

• Ensures floors are clear of debris at all times
• Cleaning equipment, shelves, cases, and racking according to cleaning schedule
• Compacts cardboard, stacks pallets, stores and organizes overstock
• Checks prices and verifies sign and product price
• Maintains the eye-appeal of the department
• Breaking down loads and dating product

Functional Requirement:

• Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder)
• May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
• Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math

Qualifications

Attention to detail and creativity

• Checking product for the highest quality
• Ability to create designs based on customer requests and orders
• Ensures consistent quality and accuracy in decorating
• Properly package, label, and price bakery product
• Ensures proper signage of product
• Restocks and faces throughout the day
• Verifying orders against invoices
• Maintains cleanliness and eye-appeal of sales floor and back room
• Maintain knowledge of product movement and specials

Communication skills

• Ability to Greet, Offer, & Thank all customers
• Ability to receive feedback and implement processes for improvement
• Ability to follow directions from the Bakery Department Manager
• Reporting any shortages and spoiled or damaged product to the Bakery Department Manager

Time management skills

• Ability to complete assigned tasks without direct supervision in a timely manner
• Ability to prioritize tasks based on customer and business needs

Experience

• 2-5 years of cake decorating experience preferred
• General knowledge of bakery operations preferred

*Must be able to work a variety of shifts; including nights, weekends, & holidays.

Overview

Finally, we believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.