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BILINGUAL Customer Service Representative - Fargo, ND

Employer
Kelly Services
Location
Fargo, North Dakota
Salary
$13.50/hr + $4.27/hr health and welfare benefit

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Kelly Services is currently seeking a BILINGUAL Call Center Representative to work for a leading Health Information Technology client in Fargo, ND.  This is an exciting opportunity to work in a fun, professional call center environment!  Work schedule is Monday thru Friday 8 am- 4 pm. No nights or weekends!  Pay is $13.50/hour, plus additional $4.27/hour health and welfare benefit.  This exciting opportunity is temp-to-hire!

Responsibilities:

  • Respond to telephone and written inquiries from medical providers
  • Provide quality customer service to the provider communities
  • Research and resolve inquiries in a professional, timely, and accurate manner
  • Document all inquiry activities in appropriate system(s)

Requirements:

  • English and Spanish speaking
  • High School Diploma or GED is required
  • 6 months call center or customer service experience
  • Excellent communication skills and professional telephone etiquette
  • Proficiency in Microsoft Office and strong typing skills
  • Ability to multi-task using computer and phone systems
  • Goal-oriented and excited about meeting performance metrics
  • Ability to work independently in a team environment

For immediate consideration, please call our office at 701-281-4850 or send your resume to 4611@kellyservices.com with "Bilingual CSR" in the subject line. To view all of our career opportunities, please visit www.kellycareernetwork.com or download our "Kelly Jobs" app on the App Store or Play Store.  Open until 7:00pm on Tuesday's!

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