Manager Information Systems and Technology 300116

Job Summary

The Manager Information Systems and Technology provides guidance, leadership, and planning to the Information Technology (IT) department, ensures compliance with contract expectations, operates within budget constraints, and optimizes staffing levels. This position participates in creation of the IT Strategy for the organization with the Chief Information Officer (CIO). The position is responsible for the implementation of the technological direction and initiatives of the organization. This position is responsible for overseeing and managing IT projects and acts as a liaison between users and vendors.

Key Performance Indicators

• Leads a project-based department to support key initiatives and budget
• Understands technology systems, issues, solutions, and alternatives
• Promotes inter-departmental relationships

Essential Functions

Key Duties/Responsibilities/Accountabilities

• Participates in the development, monitoring, and support of the organization's information technology strategic plan, infrastructure, and annual divisional/departmental goals.
• Manages department operations by developing and implementing short-term strategy, plans, and goals and collaborates with senior leaders to align with long-term initiatives and business needs.
• Manages a performance enhancement culture by actively coaching and developing supervisors and staff.
• Manages budget by anticipating expenditures, accurately forecasting resources needs/costs, and properly accounting for expenses to meet requirements and achieve financial stewardship.
• Provides technical knowledge/experience to IT infrastructure, systems, applications, and projects.
• Manages vendor relationships including project management activities, contract discussions, cost estimates, etc.
• Acts as a liaison with IT staff, vendors, business departments, and customers on all technological issues.
• Defines and implements technology solutions that align with the strategic information technology plan and meets the business needs.
• Monitors, prepares, and presents status reporting on priorities and progress of projects.
• Facilitates relationships with internal teams.
• Conducts research on trends, applications, and practices for effective usage of technology.
• Establishes and monitors Service Level Agreements and analyzes results to ensure alignment of technical solutions with key stakeholder expectations.
• Ensures appropriate methodology and documentation is completed on projects.
• Participates as IT subject-matter-expert and defines solutions during business development activities as needed.

Non-Essential Duties and Functions

• Other duties as assigned.

Requirements

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, MIS, Business Administration, or related field and 7 years' experience in an IT related field OR equivalent combination of education and work experience as determined by the hiring manager and HR
• Advanced understanding of IT systems, platforms and data flow
• Communicates effectively, verbally and in writing

Preferred Qualifications:

• Bachelor's degree in Information Technology
• 10 years' experience in an Information Technology related field
• 5 years' experience managing staff
• ITIL certification or similar
• Ability to manage and communicate with various stakeholders
• Ability to direct and maintain a productive and conducive working environment
• Ability to coordinate activities among co-workers, vendors and peers
• Advanced understanding of IT systems, platforms and data flow.
• Strong analytical skills

Environment and Cognitive/Physical Demands

• Office Environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers and printers
• Infrequent lifting up to 15 pounds
• Infrequent stooping
• Travel up to 25%

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description, and may be required to perform any task requested by the supervisor or by management.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal and agency-specific regulations and related clauses included in NHS's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

Other Information

Job Posting Policy 6.05

New employees with Noridian Healthcare Solutions will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply.

Equal Employment Opportunity

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@noridian.com.

This job posting will be closed 00/00/0000 at 8:00AM CST. No further applications will be considered.