Customer Service Representative

We are looking for Part-Time Customer Service Representatives to work at our Depot in Saint Paul!

Jefferson Lines has been providing daily bus service to 14 states across America’s heartland for nearly 100 years! Dedicated to being your employer of choice, we strive to provide you with competitive pay, benefits and a fun, friendly working environment. Join our Saint Paul Depot Team and become part of the #1 Bus Experience!

Essential Duties:

• Answer customer questions and concerns in a professional, friendly manner.
• Take orders and fulfill ticket and bus bill requests for customers.
• Provide information to the public and agents on the rural transit systems.
• Provide customer service regarding scheduling, ticket information, and direct passengers.
• Problem solve any service or customer satisfaction issues that may arise.

Skills/Abilities:

• Be detail-oriented.
• Ability to calculate figures, amounts and statistics.
• Ability to handle multiple tasks at one time.
• Ability to problem solve quickly.
• Selling skills.
• Ability and commitment to handle information in a confidential manner.

Pay: $10.50 per hour

Jefferson Lines is dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law