To be considered for this opportunity, you must complete an online application at www.spherion.com/fargo
Multiple shifts available
Shifts run five days per week, including every other weekend. Variable days are given off during the week in which a weekend shift is worked.
Daily tasks consist of processing questions via phone, email and chat. Additional responsibilities include order processing for partners and customers.
Essential Job Responsibilities:
• Responsible for providing service to customers
• Resolving customer inquiries
• Providing customers with account information
• Resolving or referring billing disputes
• Correcting payment errors
• Reversing fee and finance charges as appropriate
• Account maintenance
• Accepting card, check or other orders
• Acting on lost and stolen cards or checks
• Researching customer problems that couldn't be resolved during initial contact and assessing customer needs for other products and services and cross-selling other bank products
To be considered, please apply online at www.spherion.com/fargo when prompted for a recruiter code, use R45520000886. If you have any questions please contact Bev at firstname.lastname@example.org or call 701-298-8300.
1450 25th St S
Fargo ND 58103