Circulation Operations Coordinator

Forum Communications Company   Fargo, ND   Full-time     Business Management
Posted on October 24, 2024
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This role is a 32 hour/week, benefitted position, and will work primarily from home. Occasional travel to the Corporate office in Fargo, North Dakota will be required.

SUMMARY

Process reports, distribution, and delivery information for the Circulation Department and print facilities. Maintain data and technology systems required to enhance company competitiveness.

ESSENTIAL FUNCTIONS
  • Run all daily, weekly, and monthly reports as required for creating production files related to periodical mail, marketing mail, and corresponding financial reports.
  • Assist with information requests from other departments and customers.
  • Process subscriber payments .
  • Ensure accuracy of company and customer data, specifically mailing lists and associated postage costs.
  • Generate address files and prepare mailings, including subscriber invoices, renewal statements , and other customer notifications.
  • Keep up to date on USPS service standards, rules, and regulations; monitor USPS charges for FCC and commercial mailings.
  • Maintain schedules and verify that distribution documents are prepared, accurate, and available.
  • Solve mail delivery issues through communication with the USPS, Customer Service, and printing facilities.
  • Maintain instructions for circulation-related processes, procedures, and reporting.
  • Assist with cross training team members as necessary.
ABOUT THE COMPANY

We are a family-owned media and technology company that has been providing trustworthy, quality journalism and business solutions for more than a century. We've always been in the business of telling stories, but we're more than just a newspaper today. As one of the Upper Midwest's largest media organizations, we are leaders in the business of print and digital news, technology, telebroadcasting, printing, and agency advertising.

The company is comprised of passionate and purpose-driven people fueled by collaboration and innovation. In addition to a generous benefits package, you'll enjoy development and growth opportunities, an inclusive and creative culture, and a safe working environment. We believe in supporting each other, working hard towards common goals, and having fun. Come for the perks. Stay for the people.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. FCC currently does not offer employer sponsorship.