Hospice Patient Care Manager - Jamestown Area

Hospice of the Red River Valley   Jamestown, ND   Full-time     Health Care Provider
Posted on July 5, 2024
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Hospice of the Red River Valley (HRRV) is looking for a motivated, independent, and responsible Registered Nurse (RN) to join our growing clinical team and service area. This position offers an exciting opportunity to join a well-known and 40+ year old hospice organization dedicated to the mission of "Providing comfort and care through life's journey". The ideal candidate should have experience in hospice and/or home health with proven success as a leader and mentor.

Position Summary:

The Patient Care Manager (PCM) manages the daily operations of a hospice clinical team to ensure optimum quality patient and family care. Effectively coordinates clinical operations in collaboration with other clinical managers, senior managers, directors, and all inter-disciplinary team members; drawing on resources to achieve common goals. Promotes teamwork as a way to generate positive results. This position is full time and will be based out of our NEW Jamestown office and serve the surrounding area.

Expectations of all HRRV Employees

Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location.

Key Responsibilities:
  • Coordinates the daily operations of the clinical team; scheduling, staffing, triaging calls and team needs, IDG meetings, pharmacy, DME, supply coordination, and customer service.
  • Ensures hospice team is providing and documenting high quality, goal directed care, accurately and in a timely manner, adhering to the standards of practice and regulatory and licensure requirements, along with the nursing clinical guidelines.
  • Facilities the IDG meetings, assists in problem solving and solution finding, and ensures completion of appropriate documentation.
  • Participates in performance improvement initiatives and promotes quality assurance.
  • Develops staff through training, mentoring, and coaching.
  • Sets clear expectations, ensures competency through the education and orientation of the team in collaboration with the Director of Clinical Operations.
Hospice has HEART

Honor - I accept the honor of service to hospice patients, families, and communities.

Excellence - I strive for excellence in my work, as we stand on hallowed ground.

Attitude - I choose a positive attitude at work.

Respect - I treat people with the same respect I wish to be given.

Teamwork - I value everyone's contribution in delivery of care, operation of the organization and stewardship of our resources.


  • Registered nursing degree required; BSN preferred
  • Experience in skilled nursing facility leadership, MDS (minimum data set) and hospice experience preferred
  • Communication, organization, prioritization skills
  • Ability to direct and develop team members
  • Ability to act decisively to effectively deal with changing priorities
Certifications, Licensures Required:
  • Current State RN licensure in North Dakota and Minnesota (or willing to obtain dual licensure upon hire)
  • Current driver's license and auto insurance