Clinic Quality and Education Specialist

Lakewood Health System   Staples, MN   Full-time     Social Service
Posted on November 16, 2024
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About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune's Top Workplaces for the fifth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.

About the Department

At Lakewood Health System, we are committed to ensuring excellence in patient care through continuous improvement and staff development. As a Clinic Quality and Education Specialist, you will work alongside clinic leadership and interdisciplinary teams to enhance operational efficiency, improve patient outcomes, and foster a culture of quality and education. We value collaboration, innovation, and a shared dedication to providing exceptional care.

Mission for Position

To enhance clinic performance and patient care by driving quality improvement initiatives, providing staff education, and ensuring alignment with compliance standards and best practices.

Duties & Responsibilities
  • Conduct rooming and nursing audits to ensure compliance with clinical standards.
  • Review clinic scorecards to identify performance gaps and implement improvements.
  • Train and educate clinic staff on workflows, preventative care, and clinical best practices.
  • Collaborate with leadership to optimize processes and enhance care delivery.
  • Support quality improvement initiatives and implement action plans for better patient outcomes.
  • Ensure compliance with payor requirements and regulatory standards.
  • Act as a resource for clinic teams regarding protocols, updates, and operational improvements.
Position Type
  • Full-Time, 0.8 FTE
  • Employee-focused scheduling with hours available between normal business hours.
Qualifications

Qualifications
  • Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA).
  • At least 3 years of clinical experience, with a focus on quality improvement or education.
  • Strong communication and teaching skills.
  • Proficiency in analyzing data and using scorecards to drive improvements.
Ideal Candidate
  • A motivated self-starter with a passion for quality care and staff development.
  • A strong collaborator who thrives in a team-focused environment.
  • Detail-oriented with the ability to identify and address performance gaps effectively.
  • Dedicated to fostering innovation and continuous improvement in clinical workflows.
Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!
  • Generous Flex Time Off & Wellness Time Off
  • 401K Match
  • Annual tuition assistance of $2,000 per year
  • Best-in-region employer HSA contributions
  • Employer paid premiums for individual-only healthcare coverage!
With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

Next Steps

Interested, but will the schedule work for you?
Have questions on organizational culture, team fit or day-to-day experience?

>>>Contact Kelly Hotchkiss, to discuss the possibilities further:
Kelly Hotchkiss, Director of Clinic Nursing
P: 218-894-8624
E: kellyhotchkiss@lakewoodhealthsystem.com

Apply Online |Careers - Lakewood Health System

Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.