HLS Program Specialist-CA

Jamestown, ND
Join our Team!
Jul 02, 2019
Job Type
Full Time
Job Summary:

The purpose of this position is to perform tasks related to the delivery of comprehensive Person Centered Service Plans(PCSP) / Individual Service Plans(ISPs) that include health, medication and personal cares, therapeutic, vocational and/or recreational activities for the individuals being served by Anne Carlsen Center in the Home Life Services Program. This position carries specific responsibility in the guidance, training, coaching and mentoring of the home supervisors and direct support professional(DSP) staff in implementing service plans and cares. This position is the Home Life Services representative on assigned clients' PCSP/ISP and Individual Education Program(IEP) teams. The position worksin collaboration with the IEP coordinators, RN care coordinators, Behavior Analyst, and the education, nursing, and therapy service personnel as appropriate in the provision of residential services. The Home Life Services Program Specialist develops and promotespositive relationships with the client, their families and external agencies.

RESPONSIBILITIES (scope and complexity):

This position assumes the authority, responsibility, accountability and gives explicit direction for the development, implementation, organization, ongoing monitoring, evaluation, and coordination of Home Life Services programs and services, i.e., PCSP's/ISPs and behavioral support services, based on information gathered from the individual, families, medical personnel, internal team members and pertinent outside agency personnel. This position is responsible to help maintain a cost effective budget especially regarding the supplies and equipment needed for client program plan implementation. This position works directly with staff utilizing "Just In Time" coaching model in assisting them with program implementation. This position participates in the department monthly staff meetings. This position serves as a positive role model for staff.

This position works under the direction of the Operations Manager and resolves unusual or serious issues with the Operations Manager.

Direct Reports: None

This position works within the guidelines of ACC policies/procedures, State and Federal Laws, Rules, and Regulations.

JOB SPECIFICATONS (skills, knowledge and abilities)

1. A Bachelor's degree in social work, behavioral science, education, or related field. Experience in developing, implementing, monitoring and modifying individual service plans (ISPs)/IEPs/therapeutic plans preferred. The position requires effective skills in problem solving, theteam planning process, negotiating, effective communication, time management, staff supervision and the ability to make independent decisions.

2. The incumbent must be able to demonstrate effective skills in organization, supervision, management, leadership, and communication skills - both oral and written. The incumbent must be able to demonstrate effective interpersonal skills; being tactful, courteous, and diplomatic with internal and external contacts. Must be able to adapt to rapid change, and must be able to intervene promptly in crisis/emergency situations.

3. The incumbent must have exceptional listening skills and intrapersonal skills with the ability to gather information from clients regarding services needed. The incumbent must be able to demonstrate the ability to look at a current program and/or home, school, or work situations and synthesize formal and informal information into a workable program plan and develop the contacts and knowledge to coordinate resources.

4. The incumbent must be able to support, interpret, implement, and communicate ACC, State, and Federal policies, procedures, laws, rules and regulations for the department.

5. The incumbent must know the resources that are available from the Center and develop partnerships with community resources that would be key to successful programming. The incumbent should have some knowledge/experience of The Council on Quality Leadership (CQL) philosophies. If the incumbent is lacking in this area, he/she must be willing to learn and incorporate these strategies into the work environment.

6. Equipment used: Understand and have a working knowledge of Windows, Intranet and Internet technology. The incumbent must have the ability to access, manipulate, organize, and relay information in meaningful ways using: email, etc.


ACC offers competitive pay and benefits, employee discounts, paid time off (PTO), and great advancement opportunities!

Here are a few examples:

  • Health, Dental & Vision Insurance
  • Employer Paid Life & Disability
  • 401(k) & Profit-Sharing Plan
  • Aflac Voluntary Benefits
  • Flexible Spending Accounts
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Special Employee Events
  • Great working environment and ability to strengthenyour community!

Offers are contingent in passing a background and drug & alcohol test upon acceptance. ACC is a drug-free, tobacco-free work environment.

Anne Carlsen Center is an equal opportunity employer and complies fully with all federal, state, and local employment laws and will provide equal employment and advancement
opportunities for all persons regardless of race, color, creed, religion, national origin, gender, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or
any other category protected by federal, state or local law.