Intern - Food and Beverage

SUMMARY: To assist and provide support in all areas of Hospitality food and beverage outlets that will enable comprehensive, on-the-job training in both the front and back of the house operations. Responsible for a high level of guest service as described in your departments guest service standards. Summer Internship

ESSENTIAL DUTIES AND RESPONSIBILITIES

Shadow and assist with operational standards for areas including: Beverage, Buffet, Grill, Caf??, and Banquets

Learn the established standards for each assigned outlet (i.e. Host/Cashier, Waitstaff, Bartender, etc.) to ensure superior guest service is provided

Attain labor and food cost procedures, cash control and applicable shift operations by participating in on-the-job training

Shadow and oversee team member service to ensure superior guest satisfaction is provided; Monitor to ensure safety and sanitation regulations are being followed

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

Current enrollment in a technical school or college with focus in Hospitality or closely related field

Guest service experience

Preferred:

Prior experience in Food and Beverage operations

Skills

Required:

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Excellent verbal and interpersonal communication skills

Excellent problem solving skills

Abilities

Required:

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to independently complete multiple tasks in a professional manner

Ability to serve both internal and external customers

Ability to speak in a clear, concise and pleasant voice