Banquet Server

SUMMARY: To provide exceptional service to our guests who are attending banquets, catered and public cruises, meetings or other special events on Treasure Island Resort & Casino and Prairie Island Indian Community premises. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide guests with the highest quality service to exceed their expectations

Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space

Clear spaces after events and begin resetting as appropriate

Cater food, beverages and supplies to other areas

Maintain cleanliness and order in event spaces and banquet work station

Complete daily and weekly cleaning as assigned

Assist the Boat Captain with various cleaning and maintenance of the boat

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

High School Diploma/GED or equivalent experience

One (1) year wait staff experience preferred

Previous guest service experience in a similar position preferably in a "teamwork" environment

Skills

Required:

Strong organizational skills

Excellent verbal and interpersonal communication skills

Abilities

Required:

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to serve both internal and external customers

Ability to adapt quickly to changing priorities