Housekeeping Manager
- Employer
- Treasure Island Resort & Casino
- Location
- Red Wing
- Salary
- Competitive
View more
- Industry
- Hospitality and Tourism
- Role
- Manager
- Job Type
- Long-Term
- Hours
- Full Time
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SUMMARY: To plan, organize, and direct the activities of the casino Environmental Service operations ensuring the casino complex is clean and sanitary. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Hire, coach and develop staff and direct daily work activities and ensure conformance to standards
* Oversee department training regarding guest service, safety and emergency plans
* Plan and implement projects and follow up
* Develop, implement and maintain high standards of cleanliness and sanitation
* Manage financial aspects including budgeting, inventory and reporting
* Develop policies and procedures for the department, coordinate the changes with other areas and oversee the implementation
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
* High School Diploma/GED or equivalent experience
* 4 years previous management experience in a related field at a similar sized property
Skills
Required:
* Accurate and detail-oriented
* Highly organized and ability to adapt quickly to changing priorities
* Excellent written, verbal and interpersonal communication skills
* Excellent problem solving skills
* Strong leadership skills
Abilities
Required:
* Ability to follow established dress code policies and practice good personal hygiene
* Ability to serve both internal and external customers
* Ability to manage departmental budget and control labor and expenses
* Ability to maintain a professional demeanor
* Ability to manage projects in a timely and efficient manner
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Hire, coach and develop staff and direct daily work activities and ensure conformance to standards
* Oversee department training regarding guest service, safety and emergency plans
* Plan and implement projects and follow up
* Develop, implement and maintain high standards of cleanliness and sanitation
* Manage financial aspects including budgeting, inventory and reporting
* Develop policies and procedures for the department, coordinate the changes with other areas and oversee the implementation
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
* High School Diploma/GED or equivalent experience
* 4 years previous management experience in a related field at a similar sized property
Skills
Required:
* Accurate and detail-oriented
* Highly organized and ability to adapt quickly to changing priorities
* Excellent written, verbal and interpersonal communication skills
* Excellent problem solving skills
* Strong leadership skills
Abilities
Required:
* Ability to follow established dress code policies and practice good personal hygiene
* Ability to serve both internal and external customers
* Ability to manage departmental budget and control labor and expenses
* Ability to maintain a professional demeanor
* Ability to manage projects in a timely and efficient manner
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