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Associate Learning and Development Specialist - Physician Leadership Development

Employer
Sanford Health
Location
Sioux Falls, South Dakota
Salary
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Industry
Education
Role
Other
Job Type
Long-Term

Job Details


Job Title: Associate Learning and Development Specialist | Physician Leadership Development | Sioux Falls

City: Sioux Falls

State: SD

Department *: * Physician Leadership Development

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Facilitate new hire orientation as well as departmental orientation, employee competency training, annual regulatory training, and maintain required documentation of staff in assigned areas. Will be responsible for assisting with departmental quality assurance and process improvement.
Provides remedial training as needed to improve quality results and ensure quality standards are being met. Involved with departmental quality program, targeted improvement strategies, employee satisfaction, and customer satisfaction data. Provides performance input on departmental staff regularly. Assists with service recovery efforts in the event patient service expectations are not met. Provides training and quality control to employees in designated departments. Customizes curriculum and develops training materials to ensure that organizational and stakeholder needs are met. Develops staff s skills to support learning. Has the ability to develop strong working relationships, manage projects, facilitate change processes and effectively communicate to achieve organizational goals. Responsible for the delivery of software-based classroom training in a manner which utilizes adult learning principles and training methods. Demonstrates proficiency in Microsoft Office/Windows applications, analytical decision-making, information gathering, presentation, [redundant], group facilitation, innovative problem solving, and possesses highly developed training skills. Is flexible, and demonstrates effective planning and organizational skills. Effective communication skills are essential (personal, verbal, written, and electronic). Has the ability to function in a collaborative, fast-paced, customer-driven organization. On-Boards new employees, provides continuous training for current employees, and develops and implements quality projects to meet patient satisfaction standards. Able to handle confidential materials and information.

POSITION RESPONSIBILITIES

Maintains e-learning systems to ensure the operation of online training programs. Leads team meetings to review progress and performance, ensuring follow-up on previous decisions. Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Implements development planning programs that complement annual performance evaluations. Guides trainers on ways to customize the plan, structure and content of training programs to learners' needs. Group Facilitation - Plans, coordinates and conducts facilitated sessions. Documents training procedures and administration principles. Develops presentation objectives and organizes key topics, speaking points, materials, and flow. Designs structures and content for training program materials. Monitors training solution development in all phases of the training life cycle.

DEPARTMENT DETAILS

Some travel required Bemidji, MN and Fargo and Bismarck, ND).

QUALIFICATIONS

Associate's degree or three years equivalent experience in training/education, ancillary services, or healthcare.
Knowledge of adult learning principles and training methods is preferred. Knowledge of designated ancillary service area. Knowledge of a variety of languages can be helpful but is not required. Willingness to adjust to cultural differences in order to promote cultural sensitivity and enhance staff morale/satisfaction.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Sioux Falls

State: SD

Job Function: Human Resources

Job Schedule: Full Time

Shift: Days

Req Number: WD10638

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

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