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Disability Claims Specialist

Employer
ManhattanLife
Location
De Pere
Salary
Competitive

View more

Industry
Office and Administration
Role
Other
Job Type
Long-Term
Hours
Full Time
ManhattanLife is seeking a disability claims specialist in our Disability Claims Unit in DePere, WI. You will work in an office setting and will report directly to a Supervisor. You will be expected to: review and process disability claims while directly working with our members, responding to questions, resolving concerns, and providing guidance on their policy, transactions and inquiries.

Job Responsibilities:

  • Review disability contracts
  • Make outbound phone calls to member/provider
  • Request medical records
  • Review medical records
  • Case decision making
  • Process claim using internal systems
  • Send correspondence


Job Qualifications:

  • Excellent phone skills and an ability to communicate in a friendly and effective manner with our customers
  • Background in disability, health or life insurance claims is preferred
  • Understanding of basic medical terminology
  • Experience related to health insurance and/or medical coding is preferred
  • Ability to work independently and in a team environment
  • Ability to prioritize and manage work load to meet deadlines

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