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Electronics Technician

Employer
Digi-Key Electronics
Location
Thief River Falls, MN
Salary
Join our team!

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Industry
Technology
Role
Mechanic/Technician
Job Type
Long-Term
Hours
Full Time

Job Details

Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Monday - Friday Rotating Schedule, will discuss further in interview

Position Overview

Apply practical knowledge of state-of-the-art electronic devices and first-hand experience designing electronic circuits or software, as assigned, to any of the Applications Engineering department functions including Technical Support, Tech Content, Voice of the Engineer, and more. This consists of answering technical questions, writing online technical content, or more that requires general technical competence.

Responsibilities

Must be able to...
  • Perform all Associate Electronics Technician tasks|responsibilities at 'mastery' level; demonstrating expertise in product management topics & processes at Digi-Key. The work itself may not change, but level of oversight decreases.
  • Provide support to Digi-Key customer base via phone, webchat, online content, and email
  • Demonstrate technical competence/prowess in electronics technology as measured by ability to answer general technical questions of the following nature: part number ambiguities, associated tool compatibility, general suitability for use questions, suppliers we carry, part categorization, cross references, web site navigation, and more from all sources, mediums, and tools
  • Maintain ethical integrity when answering questions such as notifying the customer when speculating on an answer
  • Document technical support interactions per department standards
  • Effectively interact with people, including management to cultivate goodwill from peers, customers, and suppliers
  • Offer solutions to customers without help from others
  • Respond professionally to technical inquiries in verbal and written formats

Other Typical Tasks May also Include:
  • Specializing in a technology, a supplier, or department function
  • Assisting internal Application Engineers in the design of electronic & electrical hardware, firmware, software, and mechanical components
  • Offering solutions to customers without help from others
  • Reporting progress against goals
  • Trouble shoot and test electronic and electrical equipment
  • May take on additional responsibilities from Apps Engrg management
  • May participate on cross-functional working teams or tasks forces
  • May participate in customer and supplier conference calls
  • May test system updates and applications
  • May participate in the creation of training & documentation of processes as well as the facilitation of training
  • May travel - internationally and|or domestically - as needed

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Required Knowledge, Skills and Experience

Minimum/Essential Qualifications:
  • Associate's degree or higher
  • Works well in cross functional teams
  • Demonstrable knowledge and thorough understanding of electronic assemblies, construction, and testing techniques
  • Hands-on troubleshooting skills
  • Able to use EDA and CAD and lab tools
  • Able to work independently or collaboratively and maintain a positive attitude
  • Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
  • Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
  • Must be able to perform the following behavioral competencies; analytical capacity, attention to detail, communication, customer/client focus, ethical conduct, initiative, manages execution, personal effectiveness/credibility, positive attitude, problem solving, professionalism, project management, thoroughness, time management

Preferred Qualifications:
  • Advanced degree in engineering technology
  • Exposure to the electronics distribution industry
  • Completion of various DKU courses - Ex. Traveling for Digi-Key, How to Conduct Dinner with a Supplier, Business Etiquette


Digi-Key Electronics is an Equal Opportunity Employer . We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com .

Company

As one of the fastest-growing electronic component distributors in the world, Digi-Key is ramping up. And we’re giving quality people lots of opportunities to grow. Here, you can find a role that fits your future with career development resources and an industry-leading benefits package including an $18/hour starting wage for full-time entry level positions with an additional $2,000 sign-on bonus. No matter where life takes you, Digi-Key is the kind of place you’ll want to stay put.

 

BENEFITS & PERKS:

We believe in hiring the best people - and offering a benefits package that makes them want to stay for the long term. Check out the benefits and perks you'll receive as a valued Digi-Key employee.
 

  • Health Insurance Plan
  • On-Site Clinic - save time and money without a co-pay or a need to clock out
  • Relocation Assistance - you could be eligible for relocation assistance 
  • 401(k) - with matching funds
  • Flexible Spending Account - enables you to pay for unreimbursed medical and dental expenses.
  • Time Off  - competitive time off to meet your needs

 

Company info
Website
Telephone
888-671-1725
Location
701 Brooks Avenue South
Thief River Falls
Minnesota
56701
United States

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