Altru Health System

Cancer Center Associate

Location
Grand Forks, ND
Salary
Join our team!
Posted
Sep 10, 2019
Ref
25127
Industry
Healthcare
Role
Other
Job Type
Long-Term
Job Summary

The Cancer Center Associate receives and directs patients, visitors and professionals. This position is responsible for various office tasks including routing calls and messages, scheduling appointments and procedures, maintaining physician calendars, and ordering supplies. This position performs patient registration and admission/discharge procedures.

Essential Job Functions
Answers telephone and routes calls promptly and courteously. Opens, sorts and processes mail for department and distributes faxes. Orders department supply items as needed.

Receives and directs all patients, visitors and professionals ensuring that their needs are met in a timely manner and that priority situations are referred to appropriate staff.

Completes Medicare Secondary Payer (MSP) questions in compliance with Medicare regulations and works lists/queues as appropriate.

Collects payments and maintains and balances cash drawer or directs patients to appropriate area regarding payment for services.

Performs patient registration and scheduling for procedures at check out. Completes insurance verification by looking up current insurance and copay information.

Coordinates and maintains physicians' calendars. Schedules appointments, procedures, chemotherapy, transfusions, and tests. Cancels appointments as needed, assuring that communication is provided to the appropriate individuals.

Performs other duties as assigned or needed to meet the needs of the department/organization.
  • Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
  • Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
  • Demonstrates knowledge and understanding of and compliance with:
    • All pertinent safety, health and environmental policies, procedures and guidelines.
    • Working safely, without causing harm or risk to self, others or property.
    • The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
    • The use of all safety equipment and personal protective equipment.
Education & Experience
Degree/Diploma

Program of Study

Required/Preferred

Associate's

Healthcare

Or

Associate's

Related Field

Experience

Required/Preferred

And/Or

A minimum of 2 years of related experience

Required

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