Skip to main content

This job has expired

Customer Service Repair Technician

Employer
uBreakiFix Brookfield
Location
Brookfield
Salary
Competitive

View more

Industry
Construction
Role
Customer Service
Job Type
Long-Term
Hours
Full Time
Please apply to this job by going to the following link and hitting the apply now button at the bottom: applications through Ziprecruiter will not be considered. Thank you for your interest!Job Title: Customer Service Repair Technician for smartphones, tablets, and computersJob Purpose: Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfactionBasic QualificationsOutstanding customer service skillsStrong interest in technologyNo device repair experience is necessary because we provide on-the-job training and guidanceExcellent technical, problem solving, and analytic skillsExceptional organizational skillsStrong written and oral communication skillsProficient in Microsoft OfficeAble to pass a drug screen and background checkAbility to work well in team environmentAvailability to work flexible hours, including weekends and holidaysHigh school diploma or GEDPreferred QualificationsA+ CertificationApple Certified Macintosh Technician (ACMT)Experience repairing electronics, smartphones, and PC/MacsTechnical degree or certification in Electronics or Consumer ElectronicsPrevious experience working at retail electronics storeTasks And ResponsibilitiesDiagnose, troubleshoot, and repair devicesProvide recommendations for problem resolutionExplain complex technical issues to customers in a non-technical, simple to understand mannerProvide repair and replacement estimates to customersEnsure that all repairs meet or exceed uBreakiFix quality standardsGreet customers in a friendly manner and maintain a positive work environmentAnswer phone calls to the store with a professional, courteous and friendly demeanorEnsure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectationsKeep track of all devices and inventory while safeguarding all store stockUtilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repairMaintain the cleanliness and professional appearance of the storeWe OfferCompetitive pay with the ability to advance to management in a rapidly growing industryOn-the-job training and guidance, no experience necessaryA positive work environment that fosters personal and professional growthAn owner that wants to see you succeed and be the happiest you can beResources from one of the nation's largest electronics repair franchisesNote: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.UBREAKIFIX is an equal opportunity employer M/F/D/VSince its inception in 2009, uBreakiFix has grown to over 500 stores across the U.S. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with cell phone components and/or computer hardware? Well then come join one of the largest and most reputable smartphone repair companies in the US!About UsThe unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee.uBreakiFix handles everything from iPhones, Droids, Xboxes, and PS3s, to cameras, laptops, and computers. Do you have broken glass on your iPhone 8? A virus that your PC can't seem to get rid of? A Droid that just won't shake software issues? A Mac that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel, and functionality - all for much less than buying a new one. Most repairs can be completed while you wait!From water damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit for more info!We aim to make uBreakiFix a great place to work, and we highly value our employees!

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert