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Spring Intern | Technology Solutions Service Center

Employer
Sanford Health
Location
Sioux Falls, South Dakota
Salary
Join our team!

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Industry
Technology
Role
Other
Job Type
Long-Term

Job Details


Sanford Health is one of the largest and fastest-growing not-for-profit health systems in United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
See yourself at Sanford!

Facility: Sanford Business Center Building

Location: Sioux Falls, SD

Shift: Varies

Job Schedule: PRN

Weekly Hours: Varies

Job Summary

Contribute to Sanford operations and processes while obtaining first hand experiences that align with the mission, vision, and values of the organization.
They will be doing the following Technology Support Center Help Desk Specialist duties/responsibilities:
  • Shadow and participate in selected service desk functions.

-Assist with processing MyChart calls.
-Processing pending resolutions.
-Working email self-service records.
-Listening to live calls.
-Participate in the weekly touch bases.
Qualifications:
-Strong customer service ethics
-Typing skills
-Basic computer skills (Windows, Office, etc.)
-Strong communications skills
-Preferred candidates on technology related degrees. Work collaboratively with organization leadership, enhancing knowledge and skills and improving the delivery of quality healthcare. Assist in the completion of projects and administrative duties while developing skills related to the assigned function and/or location. Attend training and development opportunities, learning about various processes and functions within the organization.

Department Details

They will be doing the following Technology Support Center Help Desk Specialist duties/responsibilities:
  • Shadow and participate in selected service desk functions.

-Assist with processing MyChart calls.
-Processing pending resolutions.
-Working email self-service records.
-Listening to live calls.
-Participate in the weekly touch bases.

Qualifications

Current enrollment or recent graduate of an Associate's or Bachelor's degree program from an accredited college or university.
Knowledge of healthcare industry preferred. Working knowledge of Microsoft Office products.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Job Function: Student Services

Req Number: R-10378

Featured: No

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

Company info
Website

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