Commercial Client Support Specialist

Do you have an eye for detail? Do you enjoy working in a fast paced office environment? R&R Insurance Services, Inc., one of the state's largest insurance agencies, is searching for a professional, reliable and accommodating individual to fill a position in our Commercial Department! If you'd like to become part of a family-owned agency that embraces work/life balance and fosters a collaborative team environment in a strong service oriented culture, then this job is for you! No insurance experience required! Starting Date: ASAPEmployment Type: Full TimeCore Hours: 8 a.m. - 4:30 p.m. Monday - Friday (37.5 hours)Starting Salary: $17.26 per hour REQUIREMENTSHigh School Diploma; Associate's Degree preferredMinimum of two years general office experienceExceptional customer service skillsDetail oriented with strong organizational and multi-tasking abilitiesAccuracy, efficiency and a proactive approach to problem solvingExcellent written and verbal communication skillsHigh level of professionalism with strong interpersonal skillsOutstanding phone etiquette and listening skillsContinuous learning attitude RESPONSIBILITIES: This full time support position offers training from the ground up, pairing you with a mentor to guide you every step of the way. R&R will help you reach your goals by obtaining your Property and Casualty insurance license, as well as equip you with all of the knowledge necessary to excel in your role. As a member of R&R's S.M.A.R.T. processing team, you will develop key professional skills such as building business relationships, effective communication, working within a team, and working on behalf of the customer. You will be an advocate for our clients, investigating insurance policy coverages and assisting in the daily operations of our Commercial Lines department. In this position you will learn a variety of commercial insurance coverage options. In addition to mastering R&R's agency management system; AMS360, you will also be required to become comfortable navigating various carrier and insurance websites. Daily responsibilities will include issuing certificates of insurance, processing policy changes and audits, obtaining client loss reports, creating schedules of insurance and scanning/indexing documents in our electronic database. In addition, you will assist our Customer Service Team and Sales Executives internally, and eventually customers with various insurance needs. WHY WORK FOR R&R?R&R offers careers, not "jobs" Competitive salary and paid time off benefitsEvery other Friday afternoon offDiscounted passes to local area attractionsSmart Casual attireOnsite Workout FacilitySit/stand desks for ergonomic comfortCommunity involvement through creative fundraising eventsOpportunity to express yourself through a variety of company sponsored committees ranging from Wellness to Young Leadership The culture of a small company with the benefits of a large companyCompany paid licensing and continuing educationFamily friendly work environment with a 37.5 hour work week401K with company match and annual profit sharingMedical, Dental, Vision, Life and Flex Spending Accounts Discount on personal auto and homeowners insuranceOpportunity to advance your career in a fully remodeled state of the art office building! See why a career with R&R is like no other! Join the Knowledge Broker Team today!