Interface Engineer - IT Application Support

Job Title: Interface Engineer | IT Application Support | Sioux Falls

City: Sioux Falls

State: SD

Department : IT Application Support - Business & Dept Apps - Sioux Falls

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Utilizing interface engine software, the Interface Engineer at Sanford Health is responsible for supporting the exchange of data between Sanford and various external systems or facilities. Build, implement, configure, and support real time and file based interface processes. Perform unit and integrated testing of interfaces.
Promote new or updated interfaces from the test environment into the production environment. Develop and maintain the documentation for each interface. Follow policies and procedures related to highly complex integrated interfaces. Review all applicable logs to identify data format or programming errors on the interface engine. Monitor the performance of the interface engine to assure a stable and consistent production environment. Work with the team to test and implement interface engine patches or upgrades.
Utilize project management skills to ensure assigned projects are completed on time with end user expectations either met or exceeded, and a quality product/service delivered. Communicate project status to information technology (IT) management. Monitor tickets received from the Sanford centralized Help Desk. Strong troubleshooting and problem solving skills required. Take initiative for identifying process improvements and application enhancements. Maintain professional growth and development to keep abreast of latest trends in field of expertise. Performs other related duties as assigned.
Technologies that may be used include HL7, Web Services, FHIR, SOAP, RESTful API's, .json formats, XML, and programming or scripting languages. Will be required to rotate on-call support, including nights and weekends, along with occasional nights or weekends as needed for maintenance, upgrades, etc.

POSITION RESPONSIBILITIES

Develops trust and credibility by acting in a consistent, genuine manner. Exhibits a personal standard of excellence marked by honesty and integrity. Facilitates the resolution of customer problems, issues, or concerns. Contributes to the development and implementation of specific procedures. Interprets standard reports such as call trends, assignment and tracking reports. Maintains a sense of urgency and a positive attitude. Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Responds to day-to-day operational priorities while still making progress on project work. Implements methods for improving and establishing controls for critical processes.

QUALIFICATIONS

Bachelor's Degree required, preferably in computer science, computer information systems, mathematics, business, or accounting.
Prior experience with interface engine software such as Cloverleaf, Corepoint, or Intersystems is preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Sioux Falls

State: SD

Job Function: Information Technology

Job Schedule: Full Time

Shift: Days

Req Number: WD13347