Monitoring Engineer - IT Production Services

Job Title: Monitoring Engineer | IT Production Services | Multi-City

City: Multi-City

State: Multi-State

Department : IT Production Services / Network Engineer

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

The Monitoring Engineer is responsible for delivering and supporting large-scale network, system, application, service, and business activity monitoring and alerting solutions.
In close partnership with other IT groups, design and deploy monitoring solutions covering databases, networks, infrastructure services, applications and mission critical health care systems. Create and drive strategy and standardization of monitoring across the enterprise. Ensure accurate collection of metrics at the right frequency, verifying the data is readily available for alerting, reporting, and analysis.
Work with teams to put monitoring solutions of critical systems and network infrastructure into place to ensure high availability and reduce impact of issues. Create and maintain dashboards pulling together monitoring across multiple teams within the same tool as well as across multiple tools.
Maintain platform health by keeping current on upgrades and patches by troubleshooting and resolving issues independently and/or with vendor support. Participate in planning for deployments/provisioning to ensure that monitoring requirements are accounted for. Assist with writing or working with additional teams to define scripts and queries that can help with environment self-healing capabilities.
Report on status of operational services, log and performance and other trend analyses. Work closely with backend engineering teams and support engineers to ensure monitoring/alerting work seamlessly with Incident Management response protocols. Create and maintain reports showing volume/type/performance of teams relating to monitoring. Identify and track problem patterns and develop proactive solutions.
Collaborates with peers in coordinating, responding and implementing responses to IT infrastructure issues. Make recommendations on how to grow, optimize and mature Sanford Health's Enterprise Monitoring program. Conscientiously consider patient safety, ethics, industry standards, and known regulations in decisions and practices regarding the design, operation, maintenance and use of the computer systems. Performs other functions that by be assigned.

POSITION RESPONSIBILITIES

Participates in evaluating
information security features against business requirements. Contributes to the
development and implementation of specific procedures. Exhibits a personal
standard of excellence marked by honesty and integrity. Develops trust and
credibility by acting in a consistent, genuine manner. Maintains a sense of urgency
and a positive attitude. Delivers written and oral communication, responds to
questions and concerns, and produce specific outcomes and impact. Responds to
day-to-day operational priorities while still making progress on project work. Implements
methods for improving and establishing controls for critical processes.
Primary responsibility is in the maintainence and deployment of Sanford's enterprise Moniotring tools, including SolarWinds.

QUALIFICATIONS

Bachelor's degree in Computer Information Systems, Computer Science, Systems Administration or related field.
Must have a minimum of two years in a hands-on technical operations role with an emphasis on monitoring functions, as well as at least three years industry experience supporting an enterprise environment.
Strong technical background including experience in JSON, Rest API and PowerShell a plus, as well as scripting experience in language such as Python, Perl, PowerShell, bash, VBScript, etc.
Must have experience implementing enterprise monitoring platforms, maintaining and supporting solutions such as: Dynatrace, PagerDuty, VictorOps, SolarWinds, Cacti, Nagios, Zabbix, Data Dog, AppDynamics or New Relic. In addition, must have experience with log aggregation or SEIM solutions such as LogRythm, Splunk, Graylog, Scalyr or ELK

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Multi-City

State: Multi-State

Job Function: Information Technology

Job Schedule: Full Time

Shift: Days

Req Number: WD13401