Job Summary :
Manages staff and activities of the food services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes Restaurant Manager responsibilities to cover hours of operation.
Budget/Asset Responsibilities :
Assists restaurant cashiers in reconciling cash drawers after every shift.
Manages and coordinates restaurant activities to obtain effective use of equipment, facilities, and personnel. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations. Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints. Prepares schedules to ensure staffing levels are optimal. Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary. Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions and terminations.
Job Duties :