Altru Health System

Panel Specialist

Grand Forks, ND
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Sep 01, 2020
Job Type
Job Summary

The Panel Specialist contributes to the success of the patient centered health care model of care that originates within primary care clinics by ensuring overall quality patient care. The specialist ensures overall treatment plans are cost efficient, patient plans are understandable for all involved, processes are streamlined for patients, and care is fully supported by the entire care team.

Essential Job Functions

Handles patient appointment reminder duties as they may relate to upcoming preventative and chronic disease needs.

Serves as a patient care liaison by closely interacting with the entire patient care team and appropriate external providers and agencies involved in the care plan.

Reviews patient medical records for accuracy and to ensure they accurately reflect the correct primary care physician/home location.

Completes prior authorization paperwork for medications and follows up on paperwork. Generates, completes and submits other paperwork and fulfills other clerical duties.

Actively participates in the patient referral process by initiating these appointments within the Altru Health System, as well as external providers and agencies, as appropriate. Tracks these appointments, follows-up on them and works to ensure the process is as stream-lined and as cost-effective as possible for the patient.

Monitors care opportunity reports for accuracy and works to resolve any issues/problems in a timely manner.

Assist with Transitional Care Management by working with patients post hospital and post ED visits.

Performs other duties as assigned or needed to meet the needs of the department/organization.

License, Certification & Registration

Licensed Practical Nurse-North Dakota Board of Nursing (NDBON) or Compact State Agreement-Prior to Start Date

Medical Assistant - Registered-North Dakota Board of Health-Prior to Start Date

Basic Life Support (BLS)-American Heart Assoc. or American Red Cross CPR for Prof. Rescue-Within 2 Months of Start Date

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