Night Auditor (Part-Time)

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery, and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a newly developed premium distinctive hotel is seeking a Night Auditor. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.

We are looking for associates and leaders that have a passion to serve others! Working in the Front Office Department, your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Summary:

• Process daily audit of the hotel's financial data. Handle the requests and transactions of the hotel guests and coordinate with the other departments as necessary.

Role Responsibilities:

• Verify all daily Front Desk transactions.
• Process credit card transactions.
• Post tax charges to all guest folios.
• Finalize transactions completed during the day.
• Generate or file required reports.
• Verify and prepare registration cards for arriving guests.
• Prepare folios for departing guests.
• Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
• Take, modify, and cancel guest reservations.
• Verify, balance, and review hotel suite availability.
• Check guests in and out.
• Post telephone charges and other miscellaneous charges to guest accounts.
• Administer guest payment policies.
• Responsible for shift cash transactions.
• Responsible for maintaining hotel key security system.
• Administer guest safe deposit boxes.
• Responsible for knowing hotel emergency procedures.
• Coordinate with other departments to fulfill guest special requests.
• Communicate facilities and services to guests at check-in.
• Answer guest questions regarding local area facilities.
• Carry out any reasonable request by management that is capable of being performed.

Work Experience:

• Marriott systems experience preferred.
• Night Audit experience prefered

Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.