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Director of Product Design

Employer
Total Expert Inc.
Location
Minnesota
Salary
Competitive

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Support and impact Total Expert's product design team by providing both technical and functional mentorship, career development, and product design leadership in collaboration with our Product teams.
Build and define product design principles and implement them across the application and brand.
Be a full participant in product teams, conducting discovery work with the market and helping lead the execution of our priorities.
Conduct user interviews to discover needs, validate hypotheses, and conduct user testing.
Build visual concepts to communicate ideas and explore potential implementations of a capability.
Iterate on mockups and design workflows for new and existing application components.
Evangelizes the user experience by setting a vision and overarching design that will drive engagement and excitement throughout the organization.
Define and implement an experience program consistent with the vision of deepening customer relationships.
Influence and partner with key groups product management, technology, and marketing to achieve outcomes.
Responsible for designing the structural aspects of highly intuitive and well-crafted interfaces and digital experiences for our customers.
Reason about the user experience across the platform and champion initiatives that will drive excellence in the product.
Team advocate through phases of definition, prioritization, resourcing, and strategic execution.

Requirements

What we look for
7-10 years of enterprise cloud software design experience (Marketing or Sales products a plus)
3+ years leading a team of product designers/UX designers/UI designers
Experience in leading customer research, customer validation, concept design, design systems, usability testing, and other modern design practices.
Bachelors degree, or equivalent work experience
Experience crafting user interfaces for cloud-based web applications and working design systems
Familiarity with CSS, JavaScript, and other web design tooling.
Experience launching multiple concurrent products across a Matrix organization.
Expertise in UX standard methodologies and user-centered design methodologies
Fluent understanding of wireframing, prototyping and advanced design principles
Successful experience conducting user research and testing as measured by subsequent product/design launches
Working knowledge of content management systems, design systems and behavioral testing tools
In-depth understanding of accessibility principles and track record of delivering high-quality universal design
Passionate about building great products, innovation and solving complex customer problems.
Solid track record of building relationships and collaborating at all levels of the organization.
Strong verbal and written communication skills.
Experience leading external user experience design partners/agencies
Preferred
Qualifications

Knowledge in the Financial Services industry

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