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Training and Education Advisor

Employer
Blue Cross Blue Shield of ND
Location
Fargo, North Dakota
Salary
Join our team!

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Industry
Education
Role
Teacher / Professor
Job Type
Long-Term
Hours
Full Time

Job Details

Essential Functions
  • Partners with internal customers to identify and address business process training needs, goals, and objectives.
  • Oversees, monitors, and evaluates business process training methods and materials to assess for consistent, effective, and efficient training practices. Adjusts to meet everchanging business needs and objectives.
  • Designs and implements a trainer development program which encourages continual learning that aligns with organizational goals and addresses departmental needs.
  • Establishes and promotes communication with business process end users to identify deficiencies that may be resolved with advanced training and training aids.
  • Partners with vendor training teams to coordinate training, material needs, and support to ensure they are delivered in a timely manner.
  • Assesses operational learning requests based on business needs and finds innovative ways to deliver training to employees that effectively incorporates adult learning principles.
  • Manages business-related course content for the Learning Management System (LMS).
  • Supports the department by designing solutions and supporting documentation for process improvement.
  • Assists with the establishment, coordination, and ongoing management of the document management program.

Knowledge, Skills and Abilities

Collaboration

Advanced

Communication (Verbal/Written)

Advanced

Organizational Understanding

Intermediate

Initiative and Creativity

Intermediate

Technical/Professional Knowledge and Skills

Intermediate

Consultative/Advisory Approach to Clients

Intermediate

 

Education Requirements

Required: Bachelor's

Preferred: Bachelor's

Field(s) of Study: Education, Business Administration, Organizational Development or related field

 

Experience Requirements

Required: Minimum of 5 Years

Preferred: Minimum of 6 Years

Experience Details: Minimum of 5 years of education, organizational learning and development, or related experience is required. Knowledge of adult learning theory, instructional design models, and Lean or Six Sigma is preferred. 

Other Information

Job Posting Policy

Employees new to Blue Cross Blue Shield of North Dakota are eligible to apply for positions within their assigned department after successfully completing 90-days in their role. For positions outside of their department, new employees should attain a minimum of six months of service before applying for a new role. Exceptions to this are acceptable, provided there is good business justification for making the move.

Equal Opportunity Employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com

This job posting will be closed 9/29/2020 at 8:00AM CST. No further applications will be considered.

Company

TWO WORDS – MEMBERS FIRST.

That sums up why we’re here. And according to member satisfaction surveys, 95.6% say we’ve done a great job at maintaining that focus.

With that said, there are still mountains to move. America’s health care system needs an overhaul and Blue Cross Blue Shield of North Dakota is taking a lead role. To accomplish that, we need BOLD people who believe they can make an impact.

Are you ready to shake up an industry?

If you’re passionate about taking on our nation’s number one health care concern, there may be a place for you on one of our teams.

Company info
Website
Location
4510 13th Ave. S.
Fargo
ND
58103
United States

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