Work From Home Customer Service Rep
- Employer
- Aerotek
- Location
- Green Bay
- Salary
- Competitive
View more
- Industry
- Office and Administration
- Role
- Customer Service
- Job Type
- Long-Term
- Hours
- Full Time
Work From Home Customer Service Rep
As a Customer Service Rep supporting our Online Training courses, and two of our online subscription based websites called Safety Management Suite and KellerOnline.
As a Customer Service Rep for the you are taking calls from customers using the product to assist them with any number of issues that may arise. Basic calls could be that the user is trying to gain access to their account; as calls become more complicated you'll field the calls and ask the necessary questions to escalate the calls to the appropriate rep. As you become more familiar with the product you'll be able to assist with more complex problems.
You will be working between 2 screen and 4 different programs while on the phone to help the customer through the call.
Hours
Two shifts available:
7 AM to 3:30 PM OR 9:30 AM to 6 PM
Qualifications Needed
- 1+ years experience in a call center setting
- Proficient on computers
- Ability to multitask
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing ?? Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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