Continuous Improvement Manager

• Job Tag:
• Posted: August 06,2020
  

Our client is an 80-employee family owned manufacturer in the southwest metro, and they are looking for a CI Manager to join their team. This hire will be responsible for the delivery of process innovation and continuous improvement initiatives across all company operations. Plays an important role in fostering a culture of sustainable change through the creation and embedding of LEAN methodology to deliver business transformation.

Responsibilities

• Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• Work with key business stakeholders, and multi-jurisdictional 'LEAN champions', to build a continuous improvement environment to support an ongoing culture of change
• Lead and facilitate LEAN/process improvement-based events to drive ideas and solutions
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Assist in the development and implementation of a 'best-in-class' continuous improvement strategy
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal documentation and controls
• Communicate requirements and drive process change using staff interviews, document analysis, requirements events, surveys, site visits, business process descriptions, business analysis and workflow analysis
• Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
• Ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times
• Deliver coaching and mentoring of staff
• Complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

Desired Skills and Experience

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
• Ability to set-up, facilitate and lead service improvement/'WorkOut' sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
• Accomplished leader who builds, motivates and is part of a collaborative team.
• Exceptional customer service, communication and interpersonal skills.
• Excellent attention to detail.