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Fitness Manager

Employer
Farrell's eXtreme Bodyshaping, Inc.
Location
Andover
Salary
Competitive

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Industry
Marketing and Advertising
Role
Manager
Job Type
Long-Term
Hours
Full Time

Farrell's Extreme Bodyshaping is looking for an experienced Part Time Fitness Manager to work at our Andover location.


All Fitness Managers must have strong customer service skills and/or strong sales experience. Will be responsible to learn all fitness studio operations including class check-in, studio upkeep, customer service and more. This position also requires owning the sales component of the business including first time guest experiences, telephone inquiries and outbound phone calls. This role is responsible for meeting sales indicators for the fitness studio, including package offerings, membership sales, membership renewals, retail and concession sales. Managers are responsible for maximizing workout traffic, retail sales and overall customer service management.


JOB DUTIES INCLUDE:


??? Conducts telephone inquiries/follow up calls/customer care calls

??? Leads FXB studio FREE TRIALS

??? Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the FXB studio

??? Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities

??? Must be able to participate in 1-2 FXB scheduled workouts per week

??? Maintains an organized and clean lobby/front desk area

??? Responsible for processing accurate cash and credit card transactions

??? Follow up and follow through activities with all prospective clients

??? Responds immediately to member requests, inquiries and concerns.


QUALIFICATIONS:

??? Excellent customer service skills

??? Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

??? Solid verbal and written communication skills required

??? Able to multi-task and excel in a busy environment.

??? Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use

??? Health & Fitness experience strongly preferred

??? High school diploma required.

??? Ability to work and function in an FXB team environment

??? Flexible to work day, evening and/or weekend hours as needed

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