Receptionist

Receptionist duties include:

•Strong phone skills are required. Multiple hours of inbound and outbound calls daily are expected.

Greeting clients in a personalized, friendly, and inviting manner

•Matching clients with the best-suited tax professional for their needs

•Scheduling clients how they would like to be scheduled

•Handling client exits by ensuring all current and future needs are met

•Maintaining office cleanliness and organization of resources with team members

•Other duties as assigned

•Required Skills & Experience:

•High School Diploma or equivalent

•Experience working in a fast-paced environment

•Previous experience in a customer service environment

•Preferred Skills & Experience:

•Sales and/or marketing experience

•Previous experience in a customer service environment

•Ability to multi-task

•Strong organizational and time-management skills

•Knowledge of cash registration operations is helpful

•Knowledge and experience with a Windows based computer system preferred

**Opportunities to advance in the company through various Tax Office positions.