MSP Ramp Manager

When you come onboard at Sun Country Airlines, you are joining an experienced team of driven and talented employees. We affordably connect guests to their favorite people, places and memories, and we do it by cultivating a culture that encourages our team to pursue their passions in the air and on the ground - allowing you to Fly at the Speed of Life. We take pride in our company, culture, and comradery, and would love to have you join us.

Job Summary

The MSP Ramp Manager position is responsible for the entire Ramp Operation at Terminal 2. This position will be accountable for the safety, efficiency, operational standards, policy implementation, and financial performance of the Ramp at Terminal 2.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop, review, update, and implement business planning including operational and financial performance
• Provide leadership for employee relations through effective communications, including coaching, discipline, and recognition
• Mentor employees to build bench strength for promotional opportunities
• Hold management/supervisor team accountable for timely and effectively handling of all employee related issues, focusing on improved performance and professional documentation
• Reviews activities, cost operations and forecast data to ensure progression toward station/corporate goals and objectives
• Daily operational tracking of performance, taking immediate action to correct any shortfalls
• Collaborate with the Customer Service team to ensure process are safe and efficient
• Administer organizational polices and provide accountable oversight of all the duties and responsibilities thought subordinate managers/supervisors
• Manage, track, and maintain accountability for all Ramp Agents.
• Act as the representative to the airline customer.
• Complete shift reports and sign timecards
• Ensure that ramp personnel adhere to established company and federal safety regulations
• Prepare incident reports as needed for violations of company policy
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items
• Any other duties assigned by management

Supervisory Responsibility

• MSP Ramp Shift Manager

• Proficient in Microsoft Office
• Effective communication skills, both written and verbal
• Ability to work efficiently under time constraints
• Possess a valid driver's license
• Ability to work a flexible schedule including nights, weekends, and holidays

Preferred Skills

• Bachelor or Associate degree
• Continuous Improvement/Lean/6-Sigma experience/training
• Greenbelt (or greater) certification

• Two or more years of related experience
• Previous Ramp Management experience

Preferred Experience

• Previous department head experience

Additional Notes

• Must be able to obtain an MSP SIDA badge and Customs Seal.
• Must clear USPS background check for handling mail.

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Sun Country Airlines is an E-Verify Employer. We participate in the web-based system that allows the company to verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Sun Country Airlines is a Zero Tolerance Drug-Free Workplace for all Safety-Sensitive functions. [1] A safety-sensitive function, as described in 14 CFR part 120, ???? 120.105 and 120.215, includes a flight crewmember, flight attendant, flight instructor, aircraft dispatcher, aircraft maintenance or preventive maintenance, ground security coordinator, aviation screener, air traffic controller, and operations control specialist. I understand and acknowledge that I will be required to undergo a DOT/FAA pre-employment drug test for the following prohibited drug (as defined in 49 CFR ?? 40.85) prior to being hired or transferred into a Department of Transportation (DOT) safety-sensitive position as defined in 14 CFR part 120 [1] : All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).