Patient/Family Liaison | Pre-Experience Recovery Care

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
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Facility: Surgical Tower

Location: Sioux Falls, SD

Shift: Varies

Job Schedule: PRN

Weekly Hours: Varies

Job Summary

Responsible for serving as the main point of contact for patients and families navigating through the pre-admission to post discharge phase in the surgical and procedural areas at Sanford Health. Functions as a resource and professional liaison with internal departments and external agencies to promote the primary goal of optimal care to the procedural and surgical patient. Serves as in information relay between staff and families regarding start and end times, arranges consult with physicians, and helps families navigate through the building as indicated. Must be able to work with growth and development needs of unique client populations.
Must demonstrate independence, assertiveness and critical thinking when working with patients and co-workers. The procedural liaison has the ability to document clearly, the ability to solve problems and is self motivated. Works independently with self direction. Must be able to establish priorities, have strong flexibility and organizational skills.

Department Details

Looking for an individual with excellent customer service skills. Must be flexible and willing to cover shifts as needed.

Qualifications

Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Job Function: Customer Support Services

Req Number: R-29363

Featured: No