Application Support Business Analyst
- Employer
- Experis
- Location
- Red Wing
- Salary
- Competitive
View more
- Industry
- Professional Services
- Role
- Business Analyst
- Job Type
- Long-Term
- Hours
- Full Time
You need to sign in or create an account to save a job.
Application Support Business Analyst
The positions will be located in Redwing, MN.
Requirements: 4 year degree (STEM preferred), 2 year degree and 1 year of experience or 3+ years experience in a IT related role.
- Business Analyst position desired with employee that requires minimal work direction.
- Highly skilled and knowledgeable to the position and provides best practicing sharing within work group. Ideal candidate thrives in a high paced environment. T
- his employee will be tasked with providing exemplary end user support and timely issue resolution for several international applications.
Responsibilities:
- Provide support and daily issue resolution.
- Respond to help desk tickets and work to resolve ticket within established service levels.
- Provide a timely response to telephone and email requests from users.
- Triage, research and determine course of action to resolve help desk tickets.
- Follow up with development group and product manager to identify and resolve problems with the applications.
- Maintain and update end-user documentation for the application.
- Accountable for setting up and maintaining user permissions.
- Provides support for Sarbanes Oxley reviews.
- Ensures timely communication to users and product manager regarding all aspects of the application.
- Prepare weekly reports / indicators regarding user requests and performance statistics.
- Assist in various IT projects as needed.
ManpowerGroup is an Equal Opportunity Employer (EOE/AA)
- provided by Dice
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert