Claims Manager

Duluth, Minnesota
Contact us for details!
Sep 24, 2020
Job Type
Full Time

Due to an upcoming retirement, RAM is currently seeking a manager to lead our claims department. The goals of this position are to provide strong leadership to our claims staff and to provide a great experience and service to our policyholders, agents, and member companies. Our claims manager is a key member of our leadership team. 

Essential Functions
 Responsibilities include claims handling, training, budgeting, and personnel administration.
 Maintaining a pool of independent adjusters, experts, and attorneys capable of representing RAM.
 Assisting the claim staff, granting settlement authority, reviewing and resolving coverage questions, and collaborating on claims strategies.
 Acting as a claims contact and resource for RAM member companies.
 Providing assistance and being a resource for our underwriting and R&D departments.
 Staying abreast of court rulings and legal decisions that may impact claims handling.
 Adhering to company policies and procedures.

 Previous claims experience is required; outside adjusting and a background in property,
casualty, and workers’ compensation claims is desired.
 Experience with structured settlements, subrogation, arbitration, and loss reserving is desired.
 A bachelor’s degree is preferred.
 Excellent social, verbal, and written communication skills are required.
 Strong organizational, time management, and teamwork skills are required.
 Willingness to present at RAM and industry meetings and to travel to visit with our agents.

All full-time employees receive the following benefits:
 Flexible work schedule
 Generous Paid Time Off (PTO) program
 401(k) Plan
 Profit Sharing Plan
 Medical & Dental Insurance
 Life Insurance
 Short & Long Term Disability
 Education Benefits

If you are interested in joining a fun and growing regional insurance company, or would like to find out more about the opportunity, apply today!

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