Customer Remediation and Enforcement Validation Audit Manager

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Internal Audit conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

The COO Enforcement and Remediation audit team is part of the third line of defense and conducts remediation validation for primarily Consumer & Small Business and Consumer Lending lines of business. In addition, the COO Enforcement and Remediation audit team implements a Remediation Coverage Program driving remediation validation efforts across Audit. Our vision is to provide perspective, influence, and challenge regarding the company's governance, risk management, and internal controls.

Specific Duties:

The Audit Manager supervises and oversees multiple concurrent projects or remediation validation engagements as directed by senior management and may also participate in audits generally as subject matter expert in a consulting capacity. Audit Managers demonstrate depth and breadth of knowledge that includes technology, operational, financial, and regulatory understanding across multiple businesses and may develop knowledge in a critical subject matter area. This position will focus on auditing activities within the Customer Remediation Center of Excellence organization. Experience in Remediation, Consent Order, and Risk activities is preferred.

The Audit Manager:

• Manages defined audits within one or more segments of the Audit Plan.
• Accountable for supervision and oversight of assigned audits.
• Provides timely feedback, coaching and monitoring of audit work and staff.
• Develops and maintains strong business relationships within Audit and with teams across WF and other stakeholders.
• Assists in planning and organizing work in an annual cycle, not just project cycle.
• Ensures audit engagements are risk-based, and executed according to Audit policies and guidance.

• 2+ years of leadership experience
• 7+ years of experience in one or a combination of the following: audit, control testing, control and risk identification, or audit analysis demonstrated through work or military experience

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Excellent verbal, written, and interpersonal communication skills
• Good analytical skills with high attention to detail and accuracy
• Solid problem solving skills
• Strong organizational, multi-tasking, and prioritizing skills
• Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation
• A BS/BA degree or higher
• Experience at a financial institution or accounting firm
• Understanding of financial regulatory environment
• Solid knowledge and understanding of audit or risk methodologies and supporting tools

• Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines
• Experience leading and providing feedback to staff on audit projects or engagements. Similar to Auditor in Charge responsibilities.
• Experience with managing execution and/or validation of customer remediation activities and/or regulatory matters (MRAs, Consent Orders).
• Combination of compliance and audit experience
• Foundational knowledge of customer remediation processes and risks.
• Ability to lead projects/initiatives with high risk, complexity, and consumer impact.
• Experience leveraging data analytics in audit testing and coordinating with data analytics subject matter experts

• Ability to travel up to 25% of the time

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.