Director IT Program Management

Principal Responsibilities

Leads the development of the IT project portfolio and approach for projects and major programs, including time frames and the definition of its deliverables to address and meet the desired goals and outcomes. Ensures and balances the availability of the required skills and competencies across project teams within the program.
Manages IT project portfolio, execution and progress compared with the plan and the production of agreed deliverables. Monitors and coordinates dependencies across the projects in the program and resolves conflicts.
Communicates the program objectives in a persuasive manner that builds support, agreement or commitment. Takes actions that directly or indirectly influence others to create program buy-in, gain trust and motivate others or win concessions without damaging relationships. Supports and facilitates agenda setting for program committee/board meetings.
Identifies organic or specific program needs/changes and directs the development of appropriate stakeholder mapping, communications and reporting with the executive sponsor, stakeholders, internal and external partners. Acts as an advisor and builds and maintains relationships across a wider stakeholder community.
Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner. Directs the creation and maintenance of the required program documentation and artifacts.
Develops and controls the IT program budget, including multi-year forecast and managing expenditures within agreed spending plans.
Perform all departmental administrative activities, including employee leadership and development, management reporting, budgeting, strategic planning.
Other duties as assigned.
Experience

Typically, 12+ years' experience with bachelor's or equivalent managing complex and risky technology programs and projects
Ten or more years of progressively responsible program management experience, with business unit-facing experience, including sensitivity and commitment to business problem solving
Demonstrated experience interfacing and engaging across all levels within an organization from subject matter expert to executive leadership
Demonstrated experience leading diverse teams
At least two years of experience in banking or financial services industry a plus.
Education/Certification

Bachelor's degree or equivalent experience in computer science, information systems, business administration or other related field or equivalent work experience from which comparable knowledge and job skills can be obtained
Program manager training and agile certification desired (PMP/PRINCE2/Agile, SaFE certifications)
Competencies

Exceptional leadership skills, with the ability to develop and communicate program objectives, inspire and motivate staff, and maintain alignment with the business strategy
A high degree of political sensitivity, astuteness and the ability to use influence and the informal power structure of the organization to achieve program success and overcome obstacles
A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities
Excellent analytical, strategic planning and execution skills
Financial industry regulatory experience a plus (FDIC, OCC, SOC, SOX, etc.)