IT Tech Specialist 1

The Mayo Clinic Identity Management Platform (IDMP) is looking for a highly motivated and technically skilled candidate that has strong Java development skills supporting SailPoint IdentityIQ (IIQ). Experience with developing within the SailPoint IIQ environment is required. Prior experience with managing SailPoint IIQ in Azure is a plus. Experience with .NET technologies and a Masters Degree is also welcome. This position allows Full time telework/remote across the United States.

The candidate would be a member of the Identity Management Platform (IDMP) Access Management (AM) Team supporting SailPoint IdentityIQ (IIQ), which is used across the enterprise for account creation, access management and access certification. The enterprise is looking to expand connector integration, role management, and joiner, mover and leaver (JML) capabilities.

Candidates should have a broad understanding of Identity and Access Management (IAM) processes, IIQ workflow implementation experience, working knowledge of various IT systems/technologies

Responsibilities:
. Partnering with business analysts to document requirements and translate them into technical requirements and design documents
. Serve as an "Subject Matter Expert" (SME) for SailPoint IIQ/IAM processes and tools
. Ability to develop and maintain rules
. Performance tuning and maintenance of the SailPoint IIQ environment
. Mature understanding of connector integrations and configuring applications in SailPoint IIQ
. Providing effective integration solutions to variety of IT systems and platforms (Active Directory, Azure Active Directory, Microsoft SQL, Oracle, Centrify, etc.).
. Directly development of solutions in SailPoint IIQ that meet requirements
. Assist with development of test cases and validation
. Provide Level 3 support for SailPoint IIQ and other Access Management technologies
. Ability to work in highly ambiguous environment that is constantly changing

Other Key Responsibilities:
. Strong team player whom can work independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual.
. May regularly assume a team leadership role to direct and coordinate the work of other staff, which includes assigning tasks to staff taking into consideration balancing workloads, skill sets, technical knowledge, and criticality of the tasks.
. Provides leadership in the technical design, selection, and application of the of information and technology systems resources to satisfy the requirements of the department's systems. Participates in system technical reviews and projects within the institution to ensure technical architecture and design is consistent with business needs.
. Develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their work area or division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayo's environment.
. Provides technical leadership in system architecture, design principles, software development methodologies, and selection of technology systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align, adhere, and integrate within Mayo Education Technology enterprise environment.
. Part of a Level 3 on-call rotation providing 24/7 support.
. Interface routinely with colleagues who may be located at any of the Mayo sites to perform job responsibilities requiring virtual collaboration and partnership.

Technical Requirements:
. 5+ years of SailPoint IIQ deployment/implementation experience
. 5+ years pf Java and XML programming experience
. Exceptional written and verbal communication skills
. Well versed with IAM processes and procedures
. Working knowledge of Joiner, Mover and Leaver (JML) processes

Bachelor's degree and 5 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate's degree and 9 years' experience including 3 years' of demonstrated technical experience.
 
Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Master's degree in applicable field preferred. Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.