Customer Service Representative

DescriptionOfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Are you looking to grow within a company? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for in Champlin, Minnesota!What your day will look like:- Provide accurate, friendly customer service in a timely fashion- Handle incoming telephone calls and emails- Take in service/maintenance requests and ensure they are submitted into the system- Assign and Dispatch work to customer's locations.- Handle all documentation and invoices for work orders- Build sustainable relationships of trust through open and interactive communication- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionRequirements- Ability to recognize, evaluate, and resolve problems effectively- Ability to use multiple computer systems, applications, and utilize search tools to find information- Proficiency with Microsoft Office required- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred- A consistently positive approach to your work that is rooted in a businesslike professionalism- Comfort and confidence when interacting with internal and external partners and clients/customers- No stranger to performing extensive research to resolve complex customer inquiries- Strong communication skills and able to receive criticism well- Excellent customer service and office administrative skillsIf you are looking for a foot in the door with a great company, please contact us today! To be considered for the role you must have an active profile set up with Robert Half OfficeTeam - please email your resume to and we will coordinate a time with you for a registration interview. If you are already active and registered, please call us at . Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at or visit to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.?? 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.**Salary:** $19.00 - $22.00 / Hourly**Location:** Champlin, MN**Date Posted:** September 1, 2020**Employment Type:** Temporary**Job Reference:** 02481178**Staffing Area:** Office u0026 Administrative