Employer Account Services Representative | Occupational Medicine | Bismarck
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
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Facility: East Broadway Occ Med
Location: Bismarck, ND
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Acts as a liaison between clients, potential clients, operations and the leadership team. Maintains accounts and completes all billing functions. Responsible for the ongoing maintenance of current company accounts to ensure correct service provision. Develops relationships and provides excellent customer service. Supports the maintenance of the computer system to ensure maximization of the system, allowing billing and patient care throughput.
Works accounts throughout the entire revenue cycle, which includes, but is not limited to, entering service charges, invoicing, payment posting, reconciling balances and collections. Provides additional business support to clients. Responsible for the ongoing maintenance of current company accounts to ensure correct service provision while adhering to guidelines provided for proper system setup.
Third-party administrator (TPA) for services not performed within the service line, duties include, but not limited to, appointment scheduling, invoicing, payment posting and aging reports. Processes aging reports while diligently working aged accounts prior to sending to collections. Identifies and promptly resolves billing complaints.
Demonstrates experience in diverse team environment, including coordination, problem solving and consensus building skills. Well-developed skills in interpersonal relationships, conflict resolution, customer service, coordination and collaboration. Able to perform essential duties without direct day-to-day management. Strong organizational skills and ability to learn various programs utilized in the health system.
Hours: Monday-Friday 8am - 5pm
Associate degree in business/public relations preferred.
Minimum of two years work experience in Occupational Health or business office required.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
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Job Function: Employee and Occupational Health
Req Number: R-25730