Employer Account Services Representative | Occupational Medicine | Bismarck

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Facility: East Broadway Occ Med

Location: Bismarck, ND

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Job Summary

Acts as a liaison between clients, potential clients, operations and the leadership team. Maintains accounts and completes all billing functions. Responsible for the ongoing maintenance of current company accounts to ensure correct service provision. Develops relationships and provides excellent customer service. Supports the maintenance of the computer system to ensure maximization of the system, allowing billing and patient care throughput.
Works accounts throughout the entire revenue cycle, which includes, but is not limited to, entering service charges, invoicing, payment posting, reconciling balances and collections. Provides additional business support to clients. Responsible for the ongoing maintenance of current company accounts to ensure correct service provision while adhering to guidelines provided for proper system setup.
Third-party administrator (TPA) for services not performed within the service line, duties include, but not limited to, appointment scheduling, invoicing, payment posting and aging reports. Processes aging reports while diligently working aged accounts prior to sending to collections. Identifies and promptly resolves billing complaints.
Demonstrates experience in diverse team environment, including coordination, problem solving and consensus building skills. Well-developed skills in interpersonal relationships, conflict resolution, customer service, coordination and collaboration. Able to perform essential duties without direct day-to-day management. Strong organizational skills and ability to learn various programs utilized in the health system.

Department Details

Hours: Monday-Friday 8am - 5pm

Qualifications

Associate degree in business/public relations preferred.
Minimum of two years work experience in Occupational Health or business office required.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Job Function: Employee and Occupational Health

Req Number: R-25730

Featured: No