Cobra Billing Specialist

Fargo, North Dakota
Contact us for details!
Oct 09, 2020

COBRA Billing Specialist


The COBRA Billing Specialist will play a key role in the WEX Health COBRA startup by assisting with the development of processes and procedures to include the cash application process, new ACH set up arrangements and management administration of the billing process.




Duties and Responsibilities


  • Oversees monthly billing administration


  • Initiates money movement


  • Reconciles multiple partner accounts


  • Resolves billing discrepancies


  • Processes payments and refunds


  • Assists in creating and documenting COBRA customer service processes, tools and workflows


  • Assists in creating new hire training material, as well as training of additional staff for this new initiative


  • Provides ongoing training for the COBRA team


  • Serves as back up assistance for other COBRA department needs when necessary




  • Previous experience with COBRA Services preferred


  • Previous experience with startup of a new initiative preferred


  • Customer service training or quality experience required


  • Ability to work in a team environment as well as independently


  • Experience working with various software applications on a day to day basis (Office, Outlook, Web)


  • Ability to manage multiple projects


  • Excellent written, oral, and interpersonal communications skills


  • Ability to work in a fast-paced professional environment


  • Detail oriented with excellent analytical, and investigative skills


  • Understanding of HIPAA and Privacy Regulations


  • Ability to understand the WEX Health product family and Healthcare Industry


Equal Opportunity Employer/Vets/Disability


Similar jobs

More searches like this

Similar jobs