Cobra Billing Specialist

Location
Fargo, North Dakota
Salary
Contact us for details!
Posted
Oct 09, 2020
Industry
General

COBRA Billing Specialist

 

The COBRA Billing Specialist will play a key role in the WEX Health COBRA startup by assisting with the development of processes and procedures to include the cash application process, new ACH set up arrangements and management administration of the billing process.

 

 

 

Duties and Responsibilities

 

  • Oversees monthly billing administration

     

  • Initiates money movement

     

  • Reconciles multiple partner accounts

     

  • Resolves billing discrepancies

     

  • Processes payments and refunds

     

  • Assists in creating and documenting COBRA customer service processes, tools and workflows

     

  • Assists in creating new hire training material, as well as training of additional staff for this new initiative

     

  • Provides ongoing training for the COBRA team

     

  • Serves as back up assistance for other COBRA department needs when necessary

     

Qualifications

 

  • Previous experience with COBRA Services preferred

     

  • Previous experience with startup of a new initiative preferred

     

  • Customer service training or quality experience required

     

  • Ability to work in a team environment as well as independently

     

  • Experience working with various software applications on a day to day basis (Office, Outlook, Web)

     

  • Ability to manage multiple projects

     

  • Excellent written, oral, and interpersonal communications skills

     

  • Ability to work in a fast-paced professional environment

     

  • Detail oriented with excellent analytical, and investigative skills

     

  • Understanding of HIPAA and Privacy Regulations

     

  • Ability to understand the WEX Health product family and Healthcare Industry

     


Equal Opportunity Employer/Vets/Disability

 

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