Customer Specialist

Location
Fargo, North Dakota
Salary
$15 -$17/hour
Posted
Oct 09, 2020
Industry
General

Preference Employment Solutions is currently looking for individuals who are ready for a fresh opportunity in a Customer Specialist role with a growing company in Fargo, ND.

  • Compensation:  $15.00-$17.00/hr.
  • Schedule: 8am-5pm, Monday – Friday
  • Type of Position: Temp-to-Hire

POSITION OVERVIEW:

  • Account managment
  • Assist the sales representatives
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Open and maintain customer accounts by recording account information
  • Assist with placement of orders
  • Keep records of customer interactions, process customer accounts and file documents

CHARACTERISTICS OF A SUCCESSFUL CANDIDATE:

  • 3 years proven customer support experience or experience as a client service representative is required
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

HOW TO APPLY:

Please contact Bianca Wiederrich by emailing your resume by clicking APPLY.

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