Preference Employment Solutions is currently looking for individuals who are ready for a fresh opportunity in a Customer Specialist role with a growing company in Fargo, ND.
- Compensation: $15.00-$17.00/hr.
- Schedule: 8am-5pm, Monday – Friday
- Type of Position: Temp-to-Hire
- Account managment
- Assist the sales representatives
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Open and maintain customer accounts by recording account information
- Assist with placement of orders
- Keep records of customer interactions, process customer accounts and file documents
CHARACTERISTICS OF A SUCCESSFUL CANDIDATE:
- 3 years proven customer support experience or experience as a client service representative is required
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
HOW TO APPLY:
Please contact Bianca Wiederrich by emailing your resume by clicking APPLY.
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