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Administrator | Spokane, WA

Employer
The Good Samaritan Society
Location
Spokane Valley, Washington
Salary
Join our team!

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Industry
Healthcare

Job Details

Location: National Campus

Address: 17121 E 8th Ave, Spokane Valley, WA 99016 USA

Employment Type: Full-Time

Shift: Day

Job Summary

As a Good Samaritan Society Administrator, you play a crucial role in leading teams and setting expectations for quality resident care each day. You have excellent communication skills, are a great leader, and are able to manage multiple resident and employee responsibilities simultaneously.

What's in it for you You will work in a faith-based organization with daily devotions and prayer before meetings. And you'll be part of a family, offering love and compassion to both employees and residents as part of a dedicated and diverse care team. Just ask our employees - it's what they love most about their role at the Society. That, and our opportunities for advancement.

You're a good fit if You bring a smile to work every day, are a team player, and can set expectations and drive accountability.

What you'll do For residents, you'll promote a positive, faith-based living experience by maintaining high standards for everything from admissions to environmental services to resident care. In your role you should be comfortable addressing emotional, physical and mental needs. For employees, you will oversee hiring, training, staff retention and leadership meetings. You should be comfortable fostering company culture, and delivering quality care outcomes in a similar setting.

It's an exciting job for the right candidate, to be sure, and we provide the training to ensure that you succeed. You should have strong leadership skills, and be comfortable working closely with families, community partners and company leadership. You will have financial responsibility for your location, and lead legal, communication and operations objectives. As an Administrator, you'll have great support from our nationwide team of skilled care and senior care subject matter experts. Occasional travel is required.

Job Responsibilities

This position is responsible for the overall leadership and management of the location, including meeting established goals and outcomes, ensuring regulatory and organization compliance, directing and coordinating work, financial and operational stability, and demonstrating leadership.
  • Manages Resident Service
  • Communicates, interacts and responds to customers effectively and accurately.
  • Proactively communicates any necessary changes, issues and concerns to families, staff and other members of the medical community.
  • Responds quickly and openly to resident's physical, mental and needs and assures they are being met by self or others.
  • Ensures effective marketing and communication for all service levels.
  • Is accessible and practices active listening.
  • Manages Risk
  • Assigns responsibility to an individual(s) for the daily management of infection prevention and control activities.
  • Provides equipment/supplies and access to information needed to support the infection prevention and control program.
  • Sets expectations for the collection and use of data and information to monitor and control infections.
  • Responsible to create and maintain a culture of safety.
  • Ensures a safety program is in place with scheduled inspections making corrections as necessary.
  • Provides equipment and supplies to ensure a safe environment.
  • Assures resident rights are protected and that all residents, families and significant others are made aware of those rights.
  • Ensures HIPAA compliance.
  • Responsible for ensuring a Quality Assurance Performance Improvement (QAPI) Program is in place.
  • Assigns responsibility to an individual(s) for the daily management of QAPI.
  • Ensures the leadership of monthly QAPI committee meetings.
  • Sponsors performance improvement projects and reviews, approves or rejects performance improvement team findings and recommendations.
  • Provides access to information needed to support quality assurance performance improvement and provides equipment and supplies to support QAPI efforts.
  • Manages Communication and Documentation
  • Expresses ideas clearly, concisely and effectively both orally and in writing.
  • Requests ongoing feedback on task performance.
  • Communicates upward and downward within the organization appropriately and in a timely fashion.
  • Ensures documentation and reports are completed as required by regulations and/or policy and procedure.
  • Seeks clarification of assignments and asks questions when needed.
  • Keeps supervisor informed and follows chain of command as appropriate when reporting issues or concerns.
  • Manages Financial and operational objectives
  • Works with department teams, and consultants to oversee operations of the campus.

Qualifications
  • The ability to be a licensed as a Nursing Home Administrator in the state of practice is required.
  • A Bachelor's degree is strongly preferred, preferably in healthcare administration, including course work in business and human resources.
  • Must be an active member of a Christian church.
  • Location will determine experience required.
  • Must be able to speak and write English and be able to articulate clearly and audibly.
  • Financial understanding, general understanding of reimbursement and business application of Microsoft Office programs.
  • Good communication and interpersonal skills. Ability to deal with conflict and embrace diversity in the workplace.
  • Understanding of state and federal regulations and/or statutes. Able to analyze and interpret general business applications, legal documents, professional journals and technical procedures. #crosspost

The Good Samaritan Society offers an attractive, employee-approved benefits package for qualifying full-time and part-time employees. The variety of benefits include health benefits, a retirement plan, work/life balance benefits, voluntary benefits and much more! To review all of the great benefits and benefit eligibility, visit https//www.good-sam.com/jobs/benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, citizenship, age, disability, veteran status, genetic information, marital status or other protected status. For more information including state-specific protections, please visit https//www.good-sam.com/lp/careers/eeo-and-affirmative-action

Division: REHAB/SKILLED SENIOR LIVING

Req ID: req49987

Company

The Good Samaritan Society is among America’s largest faith-based, not-for-profit organizations, providing housing and services to seniors and others in need. With nearly 100 years of putting people first, the Society offers an opportunity to make a difference in people’s lives using the best practices in modern healthcare. Ultimately, we aim to transform the aging experience in America. And now, partnering with Sanford Health, we are closer to our goal by providing more resources for each individual.

Throughout our organization, we aim to fulfill the most basic of human needs: to feel loved, valued and at peace. Here, you will be part of a family, offering love and compassion to residents, clients and colleagues as part of a dedicated and diverse care team. 

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