Altru Health System

Registration Specialist

Grand Forks, ND
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Oct 12, 2020
Job Type
Job Summary

Under the direction of the practice manager, the Registration Specialist Clinic will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Clinic will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

Essential Job Functions

Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.

Interprets physician orders and referrals to determine service needs. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Schedules procedures and notifies Pre-Authorization and Hospital of applicable cases.

Accurately schedules and registers appointments using the Millennium computer program.

Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.

Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.

Performs other duties as assigned or needed to meet the needs of the department/organization.

Education & Experience


A minimum of 1 year of related experience-Preferred

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