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Registration Specialist

Employer
Altru Health System
Location
Grand Forks, ND
Salary
Join our team!

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Industry
Healthcare
Role
Other
Job Type
Long-Term

Job Details

Job Summary

Under the direction of the practice manager, the Registration Specialist Clinic will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Clinic will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

Essential Job Functions

Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.

Interprets physician orders and referrals to determine service needs. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Schedules procedures and notifies Pre-Authorization and Hospital of applicable cases.

Accurately schedules and registers appointments using the Millennium computer program.

Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.

Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.

Performs other duties as assigned or needed to meet the needs of the department/organization.

Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.

Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.

Demonstrates knowledge and understanding of and compliance with:

All pertinent safety, health and environmental policies, procedures and guidelines.

Working safely, without causing harm or risk to self, others or property.

The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.

The use of all safety equipment and personal protective equipment.

Education & Experience

Associate's-Healthcare-Preferred

A minimum of 1 year of related experience-Preferred

Company

Do what you love. Make a difference. Join our team of over 4,000 health professionals and support staff committed to caring for the region for more than 100 years.

At Altru Health System, we are serious about providing an exceptional patient experience and positively impacting the communities we serve. Our physician-led, community-owned, not-for-profit health system serves over 225,000 residents in northeast North Dakota and northwest Minnesota. We are a proud member of the Mayo Clinic Care Network.

If reasonable accommodation is needed to apply or interview for a position, please contact careers@altru.org or 701.780.5123.

Company info
Website
Telephone
701-780-5123
Location
Grand Forks
North Dakota
US

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