Receptionist ND

Receptionist – Bismarck

Overview: Do you want to be part of a growing, family-owned company? Do you love working in a team environment and interacting with customers? Consider a career with Butler Machinery Company! At Butler, OUR TEAM and CUSTOMER DRIVEN are two of our core values. We want to add a Receptionist to our Bismarck, ND store who lives these values within the company. In this role, you would make visitors feel welcome at the store, operate a multi-line telephone system, answering incoming calls and directing callers to appropriate teammates, as well assisting customers and teammates in a variety of other tasks. If these values and job responsibilities align with your skillset, read the job description below and apply online today!

Responsibility: 

•    Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate teammate or department.

•    Take messages or transfer calls to voicemail when appropriate personnel are not available.

•    Answer questions about Butler Machinery Company and provide callers with address, directions, and other requested information.

•    Welcome on-site visitors, determine nature of business, and announce visitors to appropriate team member.

•    Assist customers with billing information and other requests.

•    Monitor cash sale account, run credit card batch and prepare bank deposits. 

•    Sort and distribute incoming mail and prepare outgoing mail.

•    Manage ordering and selling of all merchandise and apparel.

•    Work on various projects and tasks for multiple departments as needed. 

•    Posts informational signs.

•    Update all associate listings and phone listings for managers.

•    Work within Butler Machinery’s vision, mission, and values.

•    Perform other duties as assigned.

Qualifications 

•    A minimum of 1 year of experience, training/or education required

•    Previous phone experience

•    Experience with Excel/Word/PowerPoint

•    Able to handle multiple tasks

•    Excellent verbal and written communication skills

•    Great customer service skills

•    Detail-oriented

•    Strong organizational skills 

As a family business for three generations, we currently employ over 800 associates in 18 locations throughout North Dakota, South Dakota and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: 

•    Health Insurance

•    Dental Insurance

•    Vision Insurance

•    Company paid life insurance

•    Paid holidays

•    Maternity Benefit

•    Paid Time Off (PTO)

•    401(K) Plan

•    Profit Sharing Plan/Vocational Pension Plan

EOE/Minorities/Females/Vet/Disability