Grad Service Assistant

Fargo, ND
Join our team!
Oct 27, 2020
Job Type
Full Time
Position Information

This is a part-time, non-benefited position. Only NDSU students are eligible to be hired in this position. Unsolicited applications to this posting will NOT be considered.

Description, Duties & Responsibilities:

The Graduate Office Assistant is a part-time student position in the Center for Writers (CFW). The office assistant fulfills an important role at the CFW by taking responsibility for the following:

Office Procedures
  • Greet writing center visitors and direct them to services
  • Communicate in writing through email, website, and other media
  • Answer telephone calls
  • Organize and maintain meeting spaces and storage areas
  • Order supplies and report maintenance problems
  • Help adjust office procedures to meet needs generated by COVID-19
  • Maintain client confidentiality
  • Assist CFW personnel as needed

Scheduling and Reporting
  • Schedule appointments
  • Troubleshoot and report problems with the online scheduling software
  • Help to schedule workshops and contact tables, and maintain registration documentation
  • Maintain CFW data, and create reports
  • Help to administer surveys and produce assessment reports
  • Help to create writing center procedures and write instructions for them

Events and Promotional Materials
  • Advertise workshops and other writing center activities
  • Register workshop participants
  • Produce public relations materials, including brochures and posters
  • Update CFW web pages and Facebook

Requirements & Competencies:

  • Graduate student status
  • Personable, professional demeanor
  • Effective oral and written communication skills
  • Ability to quickly learn new software systems
  • Ability to pay attention to detail
  • Strong multitasking and organizational skills
  • Ability to work independently

  • Strong editing skills
  • Experience with NDSU's Navigate system
  • Experience with website and document design
  • Experience with TYPO3 web design system

Work Location:

Hours & Schedule:

Start date is January 11th, 2021. This position requires 20 hours per week for spring and fall semesters. Work hours during regular semesters are 4 hours per day, Monday through Friday, with some flexibility. Work during summer semesters is negotiable.

To Apply - Applications must include the following materials:

Review of applications will begin on November 16th and will continue until the position is filled.
  • Cover letter
  • Resume
  • Unofficial transcript of all college courses
  • Three professional references (names, email addresses, phone numbers)

Please include within application if you are currently or have in the past 12 months been employed with NDSU, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as your how many hours you work a week and in the past 12 months.

Employment Eligibility

NDSU determines employment eligibility through the E-Verify system: What is E-Verify? New employees to NDSU must present specific identification to determine their employment eligibility no later than their first day of work. To view the identification required, please see the List of Acceptable Documents . You will be required to have one item from List A OR one item from List B and List C.

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