Eide Bailly

NetSuite Program Manager

Eide Bailly
Phoenix, Arizona
Join our team!
Nov 11, 2020
Job Type
Full Time
Job you will do

A Typical Day in the Life

The NetSuite Program Manager (PMO) is a primary bridge between our customers and internal teams. This key position coordinates the delivery of complex projects, manages a team of PMP certified project managers, and participates in the strategic development of a Unified PMO Program Management initiative.

A typical day as a NetSuite Program Manager might include:
  • Improving Visibility - Visibility that allows program management office (PMO) leaders to transparently predict risk to project outcomes might be the single most impactful task your PMO fulfills. Having visibility into the portfolio enables everyone to be on the same page and make decisions based on accurate data rather than gut feel.
  • Delivering Value Beyond 'On Time, On Budget' - Ensuring you are measuring toward the right KPIs through proper portfolio management will empower assessment of projects against business needs, allocating resources effectively, and executing projects to gain the most impact for Eide Bailly and our clients.
  • Promoting the portfolio-level value and optimization - The PMO can be flexible and powerful using modelling to get a handle on risks, identify and conquer constraints, while shortening and eliminating critical paths. With PMO governance and templates you can stop reinventing the wheel on every project and move away from manual and labor-intensive data management. Continuous feedback and optimization allow the PMO to get better every time a project is completed and delivered.
  • Proving Business Value - Your decisions are backed up by metrics and your metrics prove your PMO has enhanced value to fulfilling business requirements. Stakeholders see hard data proving exactly how your program management office delivers tangible and meaningful strategic power.

A typical year as a NetSuite Program Manager might include:
  • Delivery:
    • Overseeing portfolio of programs and projects while delivering on all program/project commitments from concept to production.
    • Responsible for project scope, schedule and budget. Ensuring projects are completed according to agreed-upon plan.
    • Ensuring that billable projects remain on schedule and within budget.
    • Managing overall PMO/Project Management organization financials and project profitability including resource scheduling, revenue forecasting per project, billing reconciliations, expense reports and time approval for project work, etc. while exercising risk and issue management.
  • Process/Tools:
    • Developing, maintaining and enforcing program and project management methodologies, standards, governance, and tools in order to achieve the clients' operational and financial and project quality goals.
  • KPI's:
    • Responsible for setting clear objectives, KPIs for the projects/practice and clearly communicating results to the business on a regular cadence. (Examples include project/portfolio financials, utilization and contract management).
  • Sales:
    • Collaborating with sales in pre-sales activities such as project sizing and cost estimates, bid reviews and contract reviews.
  • Reporting:
    • Delivering overall messaging of status or issues to key internal/external partners and clients. Providing project or account dashboard; execution QA report; top project or account risks and issues (common issues).
  • Staffing:
    • Managing and recommending allocation and integration of project resources to meet commitments and objectives
    • Optimizing resource or practice billable utilization while forecasting resources, skill supply and demand
  • Professional Development:
    • Improving overall project and program management skills and experience through hiring and training.


Who You Are
  • You have 5+ years leading a PMO with profit and loss responsibility, preferably in a professional services company
  • You have 10+ years of program management experience, preferably in a Professional Services company
  • You have 6+ years of people management experience and lead with a passion for client success by ensuring that team is responsive, follows through on commitments and challenges everyone to do better.
  • You have experience in process development and project management principles leading to improved outcomes with the ability to prioritize activities and work on multiple activities or priorities at once.
  • You have a strong business acumen and organization leadership skills; assertive and diplomatic; self-directing; able to manage up and down the organization with influence; willing to hold others accountable.
  • You possess a current knowledge of the Services industry and have PSA (Professional Services Automation) experience.
  • You have proven experience in achieving operational excellence and developing end-to-end procedures with a keen ability to identify improvement opportunities and implement change.
  • You have excellent verbal or written communication, presentation, and listening skills with the ability to articulate the big picture.
  • You are a dynamic problem solver with solid analytical skills who is comfortable challenging assumptions and offering solutions/making decisions with currently available information.
  • You have the ability to achieve goals through influencing, partnering and developing productive relationships with leadership across the business and vendor relationships.
  • You have the ability to effectively communicate complex issues to clients, executive leadership and all employee levels.
  • You have a proven track record of managing teams and implementing innovative strategies and programs.
  • You possess strong consulting skills and the ability to quickly assess situations, identify gaps and present possible solutions.
  • Minimal travel required in this position, up to 15%.

Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.


What to Expect Next

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page.



About the team

Who We Are

Eide Bailly is a business advisory and accounting firm focused on helping our clients embrace the opportunity that change and innovation can bring to their business. We offer our clients a range of services and solutions to tackle risk and spur their growth. Our Technology Consulting team is part of Eide Bailly's growing specialty service division, focused on the consulting and implementation of today's leading technology solutions. We are nationally recognized as a Top 5 Global Oracle NetSuite Solution Provider, four-time NetSuite Partner of the Year, Salesforce Gold Consulting partner, Microsoft Gold Cloud Partner, top-tier Boomi integration partner, and a leading full-stack data analytics provider.


About The Team

Our team believes in a better way of doing business. Our driving force -- and why we come to work each day -- is to help our clients find a better way to run their business. We look for individuals that are curious learners and resilient doers; that ask questions and seek out answers; listen first and speak second; and believe that teamwork makes the dream work. If this sounds like you, we want you on our team!

We like to think of ourselves as advisors first and technology providers second. We understand that tools are only one piece of a business. That's why we want our consultants to be more than just tools experts. We want them to see the whole picture of a business and leverage a holistic mindset to solve our clients' challenges.


Why Work at Eide Bailly?

Eide Bailly is uniquely positioned in the marketplace to provide high-impact results to our clients. Our established reputation over 100 years in business has forged a high level of trust between the firm and our clients, and as digitalization affects nearly every industry, we have a great opportunity to impact positive change in their businesses. Working at Eide Bailly offers the benefits and stability that come with an established firm with the flexibility and innovation commonly found at a technology startup. And, because we don't implement or support just one thing, our diverse business provides a number of alternative career paths and opportunities to help you grow and reach your personal and professional goals. We don't claim to have all the answers, but we do have a team that is passionate about continuous improvement and strives to do better every day -- for our clients and for each other. If you want to work somewhere that is growing, profitable, and trusted, our Technology Consulting team needs well-rounded consultants and technology experts to help us continue to evolve and provide the highest level of service and support to our clients.

By far, our people make our business, and our culture inspires and attracts the industry's leading talent. We promote a happy workplace by making work-life balance a daily practice and encourage active engagement in the communities we serve. Our dedication to service is showcased in our Firm's charitable donation match and encouragement of our staff to volunteer their time to causes close to them. These are just some of the reasons why we remain an employer of choice for today's top talent.

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