•Manage and execute all aspects of recruitment and admissions strategies through the utilization of an integrated data driven enrollment management methodology to achieve or exceed the pre-determined quantitative goals.
•Establish and maintain active interpersonal relationships with prospective students and external school contacts to effectively promote the University and provide information about academic degree programs
•Utilize the office’s customer relations management system to manage communication flow of prospective students within assigned regional and national territory.
•Execute continual written and telephone communication to prospective students to engage them in the recruitment and admissions process to generate enrollment.
•Maintain communications with prospective students and school guidance/career counselors and advisors within assigned regional and national territory through direct and electronic mail, telephone and text messages, social media and other outlets.
•Collect and submit prospective student official documents; provide unofficial transcript evaluation to determine whether the prospective student meets freshmen admissions criterion.
• Participate in the development of recruitment team annual travel matrix in collaboration with the Director of Undergraduate Admissions and other members of the leadership team.
•Attend and represent the University at national and regional college fairs.
•Coordinate personal visits to high schools, community colleges, and other venues as appropriate to assigned regional and national territory to generate prospective student interest and/or applications.
•Travel will encompass both independent and team travel and frequently driving long distances that require overnight stays.
•Evening and weekend work hours and travel are required when necessary.
•Complete appropriate travel paperwork in an accurate and timely manner.
•Participate in the development and execution of on-campus and off-campus annual recruitment activities/events to promote and market the University. Events can include Campus Preview Days, Open Houses, New Student Orientations and other internal and external events.
•Coordinate and participate in recruitment campaigns both individually and as a member of the recruitment team.
•Great and meet prospective students/families that visit the campus and provide information about academic programs, admissions criteria and application and enrollment processes and procedures. Refer visitors to our Visit registrations tools to schedule group and individualized campus experiences.
•Provide presentations to small and large groups of prospective students, families, and others that visit the campus.
•Assist Dragon Ambassadors with prospective student campus tours to showcase academic buildings, residence halls and student life as needed.
•Participate in targeted outbound telephone campaigns during evening hours.
•Provide coverage at reception desk and answer telephones as needed.
•Strong communication skills
•Excellent interpersonal and organizational skills
•Effective oral and written skills
•Ability to make presentations to large and small groups
•Ability to effectively engage with diverse populations
•Willingness and ability to work an unconventional work schedule that includes evenings and weekends
•Able to perform overnight travel and possess a valid driver’s license.
•One or more years of customer service experience.
• Experience utilizing a Customer Relationship Management (CRM) system.
Click "apply" to apply online
Please contact Tom Reburn at
218.477.2459 or email
email@example.com if you have any questions.
MSUM is an equal opportunity educator and
employer and is a member of the Minnesota
State College & Universities System.