Customer Service Representative

New Richmond, Wisconsin
Nov 18, 2020
Job Type
Full Time

We are looking for an energetic, innovative and detail orientated individual, who strives to deliver exemplary customer service, enjoys managing  multiple projects, has excellent communication skills and enjoys working with an amazing team. This position ensures accurate and timely customer maintenance, billing, collection, receipting  and reporting.  

A two-year degree in Accounting, Business or similar field plus 2-4 years of office experience is  required. The ideal candidate will possess the ability to effectively communicate with customers  and team members while promoting and encouraging a collaborative team environment.  Proficiency in Microsoft Office Suite, database programs, and general office equipment is also  required. Previous experience in print and digital marketing communications is preferred.  

Applications will be accepted  until the position is filled. Preference will be given to applications received by December 7,  2020, at 4:00 pm. Salary will be determined based upon experience and qualifications. Only  completed applications including cover letter, outlining salary requirements, resume, city  application and supplemental application questions will be considered.

Please fill out attached application & click apply to email applicant along with answers to the following questions.  

Supplemental Application Questions: 
1. The City’s pillars focus on safety and family first. What do these two values mean to  you? 
2. The City strives to provide exemplary customer service. What does this mean to you and  describe how you would personify that in this role? 
3. What does innovation mean to you?

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